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ProSidian Consulting · 3 months ago

Receptionist | Information Resource Center (IRC) Administrative Support Services [USTDA0015014]

1101 Wilson Blvd., Suite 1100 , , Arlington, VA , United States

Full-time

Onsite

Entry Level

1+ years exp

ProSidian Consulting is a Management And Operations Consulting Services firm that provides tailored solutions across various sectors. They are seeking a Receptionist for their Information Resource Center to deliver administrative support and enhance resource access for clients such as USTDA. The role involves managing front-office operations, greeting visitors, and providing streamlined administrative assistance to promote organizational success.

Management ConsultingProject ManagementRisk Management

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Performs front-office and customer-facing administrative tasks—consistent with base-level administrative labor classification

Admin Support/Receptionist – Creating great first impressions and keeping operations flowing through professional, efficient front desk service

Admin Support/Receptionists work to Centralize resources, optimize workflows, and deliver responsive support services that promote clarity, efficiency, and growth

We provide streamlined administrative assistance, enhance resource access, and offer customized solutions to help organizations succeed effectively

Our initiatives focus on simplifying information access, minimizing administrative burdens, boosting productivity, and providing seamless solutions that foster organizational success

The goal is to make administration easier, improve resource accessibility, and deliver flexible support solutions to enhance organizational performance daily

They Greet visitors, manage calls, support meeting logistics, and maintain front office operations

Qualification

Customer serviceOffice software proficiencyCommunication skillsCalendar managementRecord keepingData entryMultitaskingProfessionalismAdaptability

Required

High school diploma or equivalent; customer service training preferred

1-3 years of experience in a professional office environment as a support assistant or receptionist, or equivalent position

Experience handling phone calls, emails, and mail, serving as the point of contact for internal and external communication

Ability to maintain records of receipt, mailing dates, and other required information

Ability to ensure appropriate mailing and/or shipping of packages, letters, etc

Experience managing calendars, scheduling meetings, appointments, and greeting high-level guests

Experience creating and distributing correspondence, reports, and other documents

Track inventory of office supplies and notifying admin office of need to replenish those supplies

Experience providing general office support like various administrative tasks, data entry, filing, and customer service

Ability to manage multiple tasks and prioritize effectively

Ability to manage the receptionist area

Effective written and verbal communication skills for interacting with various individuals

Proficiency in office software and equipment

U.S. Citizenship

Ability to obtain and retain a 'SECRET' security clearance

Proficient in the use of commercial software packages and databases, such as Microsoft Outlook, Teams, Word, PowerPoint, and Excel

Possess the ability to respond flexibly and to provide rapid assistance in a time-sensitive environment

Possess strong organizational and customer service skills

Preferred

Higher education preferred

Benefits

Competitive Compensation: The pay range is competitive and includes group health benefits, pre-tax employee benefits, and performance incentives. The company contributes a fixed dollar amount each month toward the plan chosen for medical and dental benefits, with contributions deducted on a pre-tax basis.

Group Medical / Dental / Vision Health Insurance Benefits: ProSidian partners with network providers to offer eligible employees a variety of medical and dental plans, including high-deductible health plans and PPOs. ProSidian also provides plans for both high and low vision.

401(k) Retirement Savings Plan: The 401(k) Retirement Savings Plans allow eligible employees to save for retirement. A variety of investment options are available, along with support from a personal financial planner. The plan operates as a pre-tax Safe Harbor 401(k) Retirement Savings Plan that includes a company match.

Vacation and Paid Time-Off (PTO) Benefits: Eligible employees can use PTO for vacations, doctor's appointments, or personal events. These benefits include 2 weeks of vacation, 3 sick days, 10 ProSidian holidays, and government holidays.

Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that provide eligible employees with a comprehensive Flexible Spending Account (FSA) Plan and associated tax benefits.

Purchasing Discounts & Savings Plans: We aim for your financial success; thus, we offer a Purchasing Discounts and Savings Plan through the Corporate Perks Benefit Program. This program provides special discounts to eligible employees on everyday purchases of products and services.

Security Clearance: Due to the nature of our consulting engagements, a security clearance is necessary for engagement teams managing sensitive work in the Federal Marketplace. Security clearance is a valuable asset in your professional portfolio, enhancing your credentials.

ProSidian Employee & Contractor Referral Bonus Program: ProSidian can offer up to $5,000 for referrals who stay employed for 90 days, based on candidates submitted through our Referral Program.

Performance Incentives: Due to the nature of our consulting work, performance incentives are tied to each new client that employees assist in pursuing and supporting.

Flexible Spending Account: FSAs help you cover eligible out-of-pocket healthcare and dependent daycare expenses on a pre-tax basis. You estimate your expected costs for the planned year and choose to set aside a portion of each paycheck into your FSA.

Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can choose supplemental life insurance. D&D covers death or dismemberment resulting solely from an accident.

Short- and Long-Term Disability Insurance: Disability insurance plans are designed to offer income protection during your recovery from a disability.