Urban Outfitters · 1 day ago
Urban Outfitters Assistant Manager
Palo Alto, CA
Full-time
Onsite
Entry, Mid Level
$25/hr - $27.50/hr
2+ years expUrban Outfitters is a retail company that focuses on creating an engaging and inspiring store environment. The Assistant Manager supports service experience, visual processes, and business operations while fostering growth and development within the team.
ApparelE-CommerceFashionRetail
Hiring Manager
Lindsey Lindstrom
Responsibilities
Drives a service culture through experiences that are engaging, efficient and personalized; interprets Voice of customer feedback and team insights to positively improve interactions
Acts as a brand representative reflective of the company values and partners with the Visual Merchandising Manager on the creation of an engaging visual experience that appeals to the UO customer
Delivers a seamless, omni channel shopping experience through understanding and utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)
Actively participates as the floor service leader by driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives
Facilitates a thorough and thoughtful onboarding for new hires and fosters an environment of continual development; provides timely and specific employee feedback to create a culture of action and accountability
Supports the Store Manager in recruiting, hiring, and retaining a diverse and engaged team, while taking responsibility for own development and professional growth
Supports the store management team by participating in daily opening/closing office procedures and other operational tasks
Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining Urban Outfitters’ visual and display standards; ensures omni channel orders are processed timely and accurately
Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives
Stays current and follows through to ensure important company information reaches all levels of the team; facilitates the sharing of product knowledge, current trends, department priorities, and brand messaging throughout the day with the team
Provides insights related to the customer experience and communicates feedback to Visual Merchandising Manager and Store Manager
Embraces a culture of development by protecting time to discuss personal growth with direct reports; proactive in setting goals and delivering feedback and invests time into ensuring the success of all members of the team
Qualification
Required
Passion for UO brand
2+ years store leadership experience
Strong merchant skills and a history of delivering financial results
Proven record of developing great talent
Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays
Eagerness to learn and grow within the organization
Benefits
Medical
Dental
Vision
PTO
Generous employee discounts
Retirement savings
Much more
Company
Urban Outfitters
Urban Outfitters is a global lifestyle retailer that offers fashion apparel, footwear, beauty, and wellness products.
10001+ employees
H1B Sponsorship
Urban Outfitters has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (28)
2024 (14)
2023 (22)
2022 (19)
2021 (20)
2020 (13)
Funding
Current Stage
Public CompanyTotal Funding
unknown1993-11-19IPO
Leadership Team
Richard Hayne
Chief Executive Officer
Recent News
The Motley Fool
2025-12-27
The Motley Fool
2025-12-24
Business Insider
2025-12-22
Company data provided by crunchbase