International Rescue Committee · 12 hours ago
Deputy Director, HSPRS (Program Lead)
New York, NY
Full-time
Hybrid
Lead/Staff, Director/Executive
$84K/yr - $96K/yr
3+ years expThe International Rescue Committee (IRC) is a leading humanitarian organization that responds to the world's most challenging crises. The Deputy Director, HSPRS (Program Lead) will oversee the delivery of Home Study and Post-Release Services for unaccompanied children, ensuring program compliance and quality, while providing leadership and support to staff and stakeholders.
CharityCommunitiesHumanitarianNon ProfitSocial
Responsibilities
Establish and ensure fidelity to quality processes and procedures within program delivery, compliance with federal regulation, and adherence to contract requirements
Frequently liaise with Quality Assurance, contract management, Training, Director and Deputy Directors to analyze any needed changes and drive continuous improvement of processes
Supervise HSPRS Regional Supervisors and Senior Clinical Program Manager
Manage and ensure regular meetings with leadership staff including Regional and Clinical teams as needed to discuss trends, and program delivery strengths and challenges to identify solutions
Analyze data and reports and present findings to the HSPRS Director
Identify and implement best practices which create efficiencies and enhance service delivery
Act as the primary liaison to Quality Assurance to partner in effectively managing and improving documentation and data quality systems, including physical case files and online databases
Act as a secondary liaison to the Office of Refugee Resettlement related to service delivery and programming
Support the Regional Supervisors and Senior Clinical Program Manager as a point of escalation for complex cases
Ensure efficient systems are in place for program staff to collect and compile relevant and concise information for routine project reports and occasional special reports as required
Work closely with the Quality Assurance and Monitoring Officer to ensure Program Delivery staff understand and can adhere to policy, protocols and procedures
Liaise with unaccompanied children stakeholders including other HSPRS providers to understand changes in the sector, including joining working groups and coalitions
Provide trainings to internal and external stakeholders to increase knowledge about HSPRS programming and children and family needs
Provide oversight and support to HSPRS program services within a given region
Ensure contractual obligations including the number of Unaccompanied Children who receive HSPRS annually
Support routine monitoring of services to ensure continuous quality
Work collaboratively with the HSPRS leadership team to coordinate case acceptance, training, and technical assistance, and submit reports, as needed
Coordinate with Regional Supervisors and Senior Clinical Program Manager to ensure timely and accurate program reports, including financial reports
Establish a sense of teamwork even when staff are working remotely in different geographic areas
Represent IRC in meetings and events with local partners and community stakeholders
Other duties as assigned
Qualification
Required
Master's degree with a minimum of three years of program management and supervisory experience in social services, including program oversight, review and monitoring of cases, and compliance with contractual obligations OR a bachelor's degree with a minimum of five years of program management and supervisory experience in social services, including program oversight, review and monitoring of cases, and compliance with contractual obligations
Knowledgeable about family preservation, kinship care, and/or general child welfare
Experience in conducting Home Studies and Post-Release Services case management, as well as writing thorough and professional assessment reports
Knowledge of the needs of Unaccompanied Children, the services they are eligible for, and experience in building connections to support resources and referrals
Experience in monitoring and driving program improvement processes including change management efforts
Experience analyzing data and writing reports
Demonstrated success working and communicating effectively in a multi-cultural environment
Proven ability to contribute both independently and as a key team member
Self-starter with excellent problem-solving skills combined with the ability to prioritize duties and manage time effectively
Ability to work evenings and weekends as needed
Proficient in Microsoft Office applications (Word, Excel, Outlook), Microsoft Teams, Zoom, and other platforms
Excellent verbal and written communication skills
Valid driver's license
Must be cleared and approved by Office of Refugee Resettlement and background check including FBI fingerprints and Child Abuse and Neglect checks required upon hire (initiated by IRC after acceptance of the position)
Benefits
10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
Medical insurance starting at $143 per month
Dental starting at $6.50 per month
Vision starting at $5 per month
FSA for healthcare and commuter costs
A 403b retirement savings plans with immediately vested matching
Disability & life insurance
An Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles
Company
International Rescue Committee
IRC responds to the world's worst humanitarian crises & helps some of the most vulnerable people from harm to home.
10001+ employees
H1B Sponsorship
International Rescue Committee has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (15)
2024 (13)
2023 (20)
2022 (17)
2021 (13)
2020 (9)
Funding
Current Stage
Late StageTotal Funding
$1.25MKey Investors
American Student AssistanceThe Pfizer FoundationU.S. Department of Agriculture
2024-03-25Grant· $0.5M
2021-11-30Grant
2021-10-07Grant· $0.75M
Leadership Team
David Miliband
President & CEO
Katherine Crowley
Associate Director, Global Corporate Partnerships
Recent News
Business Wire
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