CACI bv · 3 months ago
Cisco Call Manager Engineer Lead
Chantilly, VA
Full-time
Onsite
Senior Level, Lead/Staff
$104K/yr - $218K/yr
12+ years expCACI is looking for a Cisco Call Manager Engineer Lead to support their DoD customer in implementing an enterprise IT service delivery model. The role involves designing, implementing, and optimizing Cisco Unified Communications solutions while leading a team of engineers to ensure high availability and performance of communication systems.
ConsultingEducationTraining
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
You will be responsible for designing, implementing, and managing enterprise-level Cisco Unified Communications solutions across our Air Force network infrastructure
Lead the design and implementation of Cisco Unified Communications Manager (CUCM) solutions in compliance with DoD security standards
Lead a team of Cisco Call Manager Administrators, providing guidance, mentorship, and performance evaluations
Foster a collaborative team environment, promoting knowledge sharing and professional growth
Manage team workload, ensuring projects and tasks are completed on time and within scope
Configure and maintain Cisco Call Manager clusters in high-availability environments
Integrate voice, video, and data communications across enterprise networks while maintaining DoD security protocols
Perform system upgrades, patches, and maintenance activities in accordance with DISA STIGs
Troubleshoot complex telephony and unified communications issues
Develop and maintain technical documentation and standard operating procedures per DoD requirements
Collaborate with network engineering teams on QoS and bandwidth management
Provide technical leadership and mentorship to junior engineers
Support after-hours maintenance windows and emergency response activities
Administer and maintain the CUCM environment, including user provisioning, configuration management, and system monitoring
Perform regular system health checks, backups, and maintenance tasks to ensure system reliability and performance
Lead projects related to the deployment, upgrade, and enhancement of Cisco Unified Communications solutions
Develop project plans, timelines, and resource requirements
Lead projects related to the deployment, upgrade, and enhancement of Cisco Unified Communications solutions
Develop project plans, timelines, and resource requirements
Ensure compliance with DoD 8570.01-M and DoD 8140.03 certification requirements
Qualification
Required
12+ Years of relevant experience (Bachelor's degree in relevant field may be substituted for 5 years of relevant experience)
Familiarity with network and system security principles, protocols, and configurations
Strong analytical and problem-solving skills to troubleshoot and resolve complex issues
Excellent communication and collaboration skills to work effectively with cross-functional teams
Required DoD 8140 compliant certification such as CompTIA Security+; while CCNA Collaboration or higher-level Cisco certifications (e.g., CCNP Collaboration, CCIE Collaboration) are preferred
Ability to obtain/maintain Secret Clearance
Benefits
Healthcare
Wellness
Financial
Retirement
Family support
Continuing education
Time off benefits
Company
CACI bv
CACI levert, implementeert en beheert bedrijfskritische oplossingen voor het Hoger Onderwijs: het StudentInformatieSysteem OSIRIS en LISA voor zaakgericht werken.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase