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Call 4 Health · 3 months ago

HR Benefit & Compliance Lead - Part Time

Florida, United States

Part-time

Onsite

Senior Level

5+ years exp

Call 4 Health is a remote-first healthcare call-center organization that supports hospitals and healthcare partners nationwide. They are seeking a Compliance & Benefits Lead who will be responsible for employee benefits administration and compliance across multiple states, managing health benefits, overseeing leave processes, and ensuring data integrity in HRIS systems.

Call CenterHealth CareMedical

Responsibilities

Serve as primary liaison with brokers and carriers for health, dental, vision, life/AD&D, disability, EAP, and voluntary benefits

Manage annual Open Enrollment (OE) timeline, communications, plan mappings, testing, and post‑OE reconciliation

Process new enrollments, qualifying life events (QLEs), terminations, and corrections; ensure timely and accurate EDI/eligibility feeds

Conduct monthly benefit invoice audits (medical, dental, vision, life/AD&D, disability, COBRA) vs. HRIS/carrier eligibility; research variances and coordinate credits/debits

Maintain plan documents, SBCs, SPDs, notices (e.g., CHIPRA, WHCRA), and ensure distribution and recordkeeping

Own end‑to‑end FMLA, ADA accommodation workflows, and company/state LOAs: intake, eligibility, notices, tracking, recertifications, and return‑to‑work

Track leave hours and balances (intermittent and continuous) in UKG; monitor overlaps with PTO, STD/LTD, and coordinate with payroll

Lead the interactive process for ADA; document rigorously and coordinate accommodations with managers and IT

Maintain a leave dashboard for leadership; report on utilization, duration, and compliance metrics

Manage Affordable Care Act compliance: ACA measurement/stability periods, offer tracking, affordability testing, 1094‑C/1095‑C preparations, and vendor/carrier reconciliations

Audit full‑time status, look‑back calculations, and coverage offers; partner with payroll/HRIS for accurate coding and year‑end filings

Administer multi‑state unemployment insurance (UI) claim responses, hearings, and appeals; maintain state accounts and SUI rate documentation

Coordinate terminations: eligibility/benefit end dates, COBRA notices, final pay/benefit deductions, and system updates; ensure compliant documentation and timely processing

Maintain accurate UKG records for benefits, leaves, job codes, and status changes; drive data quality and audit readiness

Build and run scheduled audits/reports (eligibility, LOA status, ACA indicators, cost/variance reports); prepare dashboards for HR leadership and Finance

Partner with IT/HRIS on workflows, security roles, and testing of configuration changes

Draft and update SOPs, employee communications, and manager guidance for benefits, leaves, COBRA, and ACA

Provide training to managers and HR staff on LOA/FMLA/ADA processes, timelines, and documentation requirements

Ensure HIPAA privacy and security compliance in all benefit and leave processes

Assist on other HR projects and initiatives as needed

Qualification

Benefits AdministrationFMLA/ADA ComplianceUKG Pro/CoreACA ComplianceMulti-state ExperienceExcel SkillsCustomer ServiceAnalytical SkillsProfessional CertificationsCommunication SkillsProject ManagementConfidentiality

Required

5+ years of progressive experience in benefits administration and HR compliance, including direct ownership of FMLA/ADA/LOA in a multi-state environment

Demonstrated experience with UKG (Pro/Core) for benefits and leave tracking; strong Excel/reporting skills

Working knowledge of ACA, COBRA, ERISA, HIPAA, FMLA, ADA, and state leave laws; experience with multi-state unemployment insurance claims

Prior experience collaborating with brokers and carriers and auditing benefit invoices/eligibility

Remote work experience with distributed teams; excellent written and verbal communication