RJW Logistics Group · 3 months ago
Admin Clerk
RJW Logistics Group is dedicated to hiring and developing talent who want to make an impact in the retail logistics industry. The Admin Clerk role involves accepting and scheduling customer orders to ensure satisfaction while providing administrative support to the Transport Operations Department.
Transportation/Trucking/Railroad
Responsibilities
Enter customer orders and scan / index documents as required
Schedule the pick ups and delivery of customer loads
Properly document orders in computer and update customer contact information
Maintain communications with customers regarding changes in pick up an delivery schedules and potential service failures
Clearly understand goals, policies, and procedures of RJW
Communicate customer problems, leads, and inquiries to the appropriate personnel
Maintain confidentiality of company information
Recommend improvements and implement approved improvements
Update reports as required by operations manager and COO
Assist local dispatcher in update of Tee Cards
Other tasks as assigned by manager
Positive telephone personality
Capable of being trained to be ‘Phone Assertive’
Exceptional customer service skills
Organizational and scheduling skills
Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW
Qualification
Required
Basic office clerical skills
Must be able to type at least 40 wpm
1 – 2 years of clerical experience
Basic transportation / logistics experience
High School Diploma or general education diploma (GED) is preferred
Benefits
Ownership Stake: Become a co-owner of the company and take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity.
Financial Rewards: Enjoy the potential for increased earnings through share appreciation.
Sense of Belonging: Feel a deeper connection and commitment to your work as you become an integral part of the company's journey and success story.
Community and Collaboration: Join a community of like-minded individuals who are equally invested in the company's mission and vision, fostering a collaborative and supportive work environment.
Cost: Maybe the best detail about this program is that it cost nothing to you. As long as you are employed with RJW, you will enjoy the benefits of the program. Additionally, shares will be given to you on a yearly basis based on salary.
Company
RJW Logistics Group
RJW Logistics Group is a leading retail logistics and consolidation provider that out-performs the market by bringing your product to the retail shelf on-time, in-full, and at a lower overall cost.