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Rush University Medical Center · 5 hours ago

Benefits Assistant-21985

Chicago, IL

Full-time

Onsite

Entry Level

$27.47/hr - $34.34/hr

3+ years exp

Rush University Medical Center is a leading healthcare institution seeking a Benefits Assistant to support the development and administration of health and welfare benefit plans. The role includes ensuring data integrity, providing customer service to employees, and assisting in the evaluation and improvement of the work environment and culture.

Clinical TrialsEducationHealth CareMedicalTraining

Responsibilities

Assists the Benefits Manager in developing, training, organizing and tracking the workflow and processes for the Benefits Team to ensure effective and accurate benefits communication and administration

Provides and models internal customer service skills to Benefits Team, HR Business Partners and employees. Acts as a subject matter expert, responding to unresolved and escalated employee questions/issues

Provides appropriate administrative support including supply ordering, mail distribution, check deposits and assistance to Benefits Manager and Team when necessary

Process monthly billing payments to health and welfare vendors. Email check requests to AP, save in files and log in spread sheet

Complete the child support notice requests from HFS-Healthcare and family Services and email back for processing

Fulfill file requests from HR or Legal Department using OnBase system

Coordinates with Benefit Focus website updates and collateral material requests. Ensures appropriate website updates including Open Enrollment are maintained and accurate

Maintains and updates Benefits section of Rush's internal website

Participates with appropriate discussion regarding file feeds or benefits projects with the Manager, HR Technology and support staff

Provide assistance for Leave of Absence and Severance COBRA processing

Supports the Benefits Manager and team with developing, coordinating, scheduling and facilitating events as needed

Provide assistance to employees with Student Loans who request a Loan Forgiveness or Perkins Loan Form completed by HR. Obtain information from LINK LTM and OnBase. Employment dates, Title, and Status needs to be verified and stamped with HR Seal. Forms are emailed back to employee to finish the process

Works with the Sr. Benefits Analyst regarding COBRA, Flexible Spending Account, Dependent Care and Transportation Management with our external vendor

Assists and participates with revising appropriate benefit policies or benefit policy management

Assists with collecting and providing internal and external annual audit requests

Manages on-going benefits projects and spreadsheets as assigned, continuously reviews, identifies and implements process improvements

Complete Medicare Forms for employees with information from LINK LTM and OnBase

Participates in appropriate benefit and wellness surveys

Maintains annual calendar of mandated legal filings due dates

Provides benefit support for the FMLA Leave Administrator, as needed

Provides benefits administration support, as needed, to the Benefits Manager with executive management benefit programs

Performs related duties as assigned

Qualification

Benefits administrationFinancial analysisData integrityMicrosoft ExcelCritical thinkingCustomer serviceInterpersonal skillsWritten communicationVerbal communicationOrganizational skillsSelf-starter

Required

Bachelor's degree

Three years of related work experience or the equivalent combination of education, training and experience where the required knowledge, skills and abilities have been acquired

Experience in benefits or financial analysis and administration

Critical thinking and problem-solving skills are required to assess and resolve issues around scheduling, projects and/or daily responsibilities

Strong evidence-based analytical approach to problem solving with equally strong written and verbal communication skills

Strong Microsoft PowerPoint, Outlook, Word, and Excel skills

Excellent interpersonal skills are required to interact with and influence a wide range of internal and external constituencies

Excellent independent judgment and the ability to maintain a high level of integrity and confidentiality

Highly organized to effectively plan, track, evaluate and follow-up on multiple priorities for multiple people

Ability to exhibit a sense of urgency around customer service to model behavior for others

Ability and willingness to approach tasks with a spirit of collaboration and high degree of initiative in order to problem solve with peers and customers

Must be approachable, dependable and a self-starter. Possesses and demonstrates the ability to quickly grasp the essence of an issue or problem and a curiosity to uncover facts as well as the follow through to build/recommend solutions

Desire and ability to either build a long-lasting solution or to provide a quick fix, and the judgment and expertise to distinguish which is appropriate in the given circumstance