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Paychex · 3 months ago

Manager, Absence Management & Safety

Rochester, New York

Full-time

Hybrid

Mid, Senior Level, Lead/Staff

$79K/yr - $124K/yr

8+ years exp

Paychex is a leader in simplifying HR, payroll, and benefits for American businesses. They are seeking a Manager for Absence Management & Safety to direct the company's leave of absence, Worker's Compensation, and safety programs, ensuring legal compliance and case management for employees while promoting process improvement and reducing lost time.

AccountingBookkeeping and PayrollFinancial ServicesHuman ResourcesSoftware

Responsibilities

Manages and directs the absence management and safety team. Responsibile for hiring, ongoing training, and development of direct reports, including employee evaluations, to ensure consistent internal process are followed

Ensures claims are handled in accordance with established quality and timeliness measures and comply with all applicable federal, state, and local regulations. Oversees administration of the company's ADA program, family medical leaves, return to work initiatives, maternity, military, medical, intermittent, and other leaves

Creates and implements quality process improvements to further improve efficiency and reduce lost time frequency, duration, and associated cost. Anticipates trends and integrates best practices. Collaborates with key internal stakeholders

Monitors and evaluates Worker's Comp. trends. Creates and implements continuous process / quality improvements to reduce frequency rates, durations, and associated costs. Oversee claim resolution, settlement, and denials of WC's claims. Oversee vendor performance, including evaluation/negotiation of annual contract renewal. Promotes safety and ergonomics programs to ensure company awareness and early intervention / prevention to decrease lost time and durations due to non-work related illnesses and injuries

Coordinates as needed with internal Paychex business partners, including Finance, HRS, Employee Relations Managers, HR Business Partners, Benefits Specialists, and Legal. Establishes professional relationships with the company's external vendor partners. Manages the coordination between the vendor(s), Paychex management, the employee and his/her medical provider(s) to ensure a successful transition

Ensures all written communications (Intranet, handbook, employer postings, vendor communications, SPD's and other plan documents, letters, etc.) are current and in compliance with applicable laws

Develops and maintains metrics to measure effectiveness of all case management programs, including development of Productivity ROI. Reports and analyzes leave data regularly to monitor programs and identify trends and makes recommendations. Provides meaningful absence and safety data to senior leaders throughout the company for the purpose of identifying workforce resource planning

Responsible for training managers and supervisors on leave policies, roles & responsibilities, laws, and processes such as Reasonable Accommodations, safety, ergonomics and Return to Work/Stay at Work efforts

Vendor Management: Manage relationships with benefits providers, brokers, and consultants. Negotiate contracts, monitor service delivery, and ensure the effective management of vendor performance

Qualification

Absence managementLegal complianceVendor managementCorporate benefits experienceReturn to work coordinationProcess improvementSafety programsErgonomicsData analysisTrainingDevelopment