Nilfisk · 9 hours ago
Strategic Account Manager
Brooklyn Park, MN
Full-time
Hybrid
Mid, Senior Level
$84K/yr - $105K/yr
7+ years expNilfisk is a company committed to growth and sustainability, seeking a Strategic Account Manager to drive growth and strengthen partnerships with key national accounts. This role involves building relationships, identifying new opportunities, and ensuring exceptional customer satisfaction while collaborating cross-functionally to deliver tailored solutions.
Manufacturing
Hiring Manager
Chris Pendill
Responsibilities
Build and expand relationships within existing national accounts, engaging with multiple stakeholders to understand their operations, challenges, and strategic goals
Identify new opportunities within established customers to drive additional revenue growth
Leverage insights from internal KPIs, dashboards, and performance programs to identify areas of improvement and ensure customer success
Act as the key liaison between the customer and internal teams, ensuring needs and pain points are clearly communicated and addressed
Prospect and develop new strategic account partnerships
Build credibility quickly through thoughtful discovery, business acumen, and an understanding of floorcare and industrial equipment
Collaborate with internal teams to develop tailored proposals and solutions that meet customer needs and create long-term value
Ensure exceptional customer satisfaction by delivering consistent, responsive service and follow-up
Anticipate potential challenges and proactively resolve issues before they escalate
Deepen partnerships through regular engagement, business reviews, and ongoing communication of performance outcomes and innovation opportunities
Engage customers in meaningful conversations around emerging needs, trends, and technologies
Partner cross-functionally to translate customer insights into product development opportunities
Showcase innovative solutions and demonstrate ROI to key decision-makers
Qualification
Required
Bachelor's degree in Business or related field (or equivalent experience)
Minimum 7+ years of strategic or national account sales experience, preferably in industrial, retail, or janitorial/sanitation sectors
Proven success managing National or Global accounts within complex organizations
Demonstrated track record of meeting and exceeding sales goals
Strong understanding of industrial operations, logistics, and floorcare solutions
Experience using Salesforce CRM for account management, forecasting, and reporting
Excellent communication, presentation, and negotiation skills
Strategic thinker with strong problem-solving abilities, able to ask the right questions and lead consultative discussions
Strong cross-functional collaborator — comfortable working with operations, service, and marketing to deliver holistic solutions
Self-motivated, organized, and disciplined — able to work independently without micromanagement
Must exemplify and embrace Nilfisk Behaviors
Willingness to travel domestically up to 40%
Benefits
Health
Dental
Vision
Basic and Supplemental Life
Critical Illness and Accident Insurance
Flexible Spending Accounts
Health Savings Account with Company Contribution
401K with Company Match
Long and Short Term Disability
Employee Assistance Program
Legal Plan
Parental Leave
Paid Vacation and Sick Time
Paid Volunteer Day
Tuition Reimbursement
Wellness Reimbursement
Scholarship opportunities
Company
Nilfisk
Nilfisk is manufactures professional cleaning equipment.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jon Sintorn
President & CEO
Recent News
2025-09-18
Company data provided by crunchbase