ImageFIRST · 3 days ago
Collector (AR department - Pipeline)
King of Prussia, PA
Full-time
Onsite
Entry Level
1+ years expImageFIRST is the largest healthcare linen rental and laundry services provider to medical facilities throughout the continental United States and Puerto Rico. The Collector will ensure timely collection of accounts receivable through regular follow-up with customer AP departments and will be responsible for managing outstanding invoices and resolving disputes.
ApparelHealth CareHospital
Responsibilities
Collect outstanding invoices in High Radius software, gather information on invoice disputes, and create invoice dispute records for distribution and subsequent resolution
Input notes in collection system regarding submission, resubmission disputes and approval dates
Identify delinquent accounts and take action to prevent reoccurrence and/or escalate to Collections Manager as needed
Collaborate with internal stakeholders to support collections, proper and timely dispute resolution
Research duplicates and over-payments, submit refund requests to Collections Supervisor where applicable
Communicate with coworkers and customers in person, over the phone, and in email and tactfully discuss payment issues
Qualification
Required
Associate Degree with an emphasis in Business or Finance
1-2 years of experience in collections utilizing collections software
Proficient in Microsoft Office and Collections software systems
Preferred
Bachelor's degree
High Radius software experience
Effective written, verbal and interpersonal communication skills at all levels of the organization
Creative problem-solving skills coupled with good judgment
Effective communication skills, verbal and written, to research and present information
Critical thinking and strong analytical skills
Ability to exercise sound judgment, provide leadership, and take initiative under minimal supervision
Ability to work comfortably in a fast-paced work environment, with multiple concurrent projects, priorities and high volume of incoming email
Ability to plan, execute and deliver on projects in a timely manner; plus, the ability to multitask on varying projects and initiatives
Very high attention to detail; organized and thorough, with a desire for continuous improvement
Benefits
Weekly pay
Medical, Dental, Vision
Pet, Legal, and Hospital Indemnity Insurance
401k (match)
Paid Time Off Package
Referral Program
Tuition Reimbursement
Great company culture
Collaborative team environment
Company
ImageFIRST
Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-10-30Acquired
Leadership Team
Gregory Guerin, CFA, CMA
CFO, Hospital Division
Jim Malandra
CFO
Recent News
ImageFIRST Healthcare Laundry Specialists
2025-10-13
ImageFIRST Healthcare Laundry Specialists
2025-09-22
ImageFIRST Healthcare Laundry Specialists
2025-08-13
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