Extend · 21 hours ago
Account Executive, Mid-Market
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing AI-driven solutions that enhance customer satisfaction and drive revenue growth. As an Account Executive, you will lead mid-market and enterprise partnerships, managing complex engagements and delivering tailored solutions to meet partner needs while working with cross-functional teams.
E-CommerceRetail
Responsibilities
Lead 3-12+ month consultative sales engagements, collaborating with C-level executives and cross-functional project stakeholders
Cultivate strong external relationships to understand partner needs and develop customized solutions
Develop and maintain an in-depth knowledge of Extend’s products, services, and eCommerce/Retail trends & KPIs
Coordinate internal cross-functional efforts across Solution Engineering, Pricing, Product, Legal, and Growth Strategy teams
Create and deliver customized materials, including financial models, presentations, and commercial agreements
Generate qualified pipeline through creative, multi-channel, outreach strategies using a diverse tech stack (Salesforce, Outreach, LinkedIn, ChatGPT, SimilarWeb, BDR support, etc.)
Achieve and exceed weekly/monthly KPI and Performance Metrics (calls, meaningful connections, qualified opportunities created, pipeline developed, deals closed, etc.)
Shape and build a growing sales organization
Qualification
Required
Bachelor's degree or equivalent work experience
3-5+ years of experience in sales (closing), consulting, or account management, with a track record of successfully executing complex projects
Experience selling to the Retail industry and/or experience selling Payments, POS, Retail tech, Martech, or API-driven technologies
A curious, entrepreneurial individual with plenty of grit & analytical prowess with a strong bias towards action
Proven ability to build and manage multiple stakeholder relationships
Excellent negotiation, written, and verbal communication skills
Strong team-player excited to work cross-functionally and build internal relationships
Outbound lead sourcing experience (60-70% self-generated pipeline)
Flexibility to travel as needed
Located in the Bay Area and excited to come into office 3 days a week
Benefits
Full medical and dental & vision benefits
Stock in an early-stage startup growing quickly
Generous, flexible paid time off policy
401(k) with Financial Guidance from Morgan Stanley
Company
Extend
Extend allows any merchant to offer extend warranties and plans through our easy-to-integrate APIs or pre-built eCommerce applications.
H1B Sponsorship
Extend has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (6)
2023 (7)
2022 (20)
2021 (5)
Funding
Current Stage
Growth StageTotal Funding
$320.4MKey Investors
SoftBank Vision FundMeritech Capital PartnersGreatPoint Ventures
2021-05-18Series C· $260M
2020-10-15Series B· $40M
2019-11-06Series A· $16.4M
Recent News
Crunchbase News
2025-05-05
2025-05-04
2025-04-02
Company data provided by crunchbase