Director, Technology (Portfolio Operations) jobs in United States
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Capital One · 3 months ago

Director, Technology (Portfolio Operations)

Capital One is a leading financial services company, and they are seeking a Director of Technology for their Portfolio Operations team. This role involves collaborating with senior leaders to drive strategy and execution on high-priority projects, while managing a team and ensuring accountability and measurable outcomes across various initiatives.

Financial Services
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Comp. & Benefits
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Responsibilities

Leads high performing product and business reviews of capacity, prioritization and delivery performance
Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs
Leads planning and delivery Operating Model alignment with product partners (as appropriate)
Partners with tech, product and business leaders to align on capacity, planning to enable prioritization
Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization
Lead and develop a team of direct reports
Excellent problem solving, influencing skills and an organizational change agent
A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity
Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done
Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners
Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed
Be a strategic partner and drive the results for a holistic associate experience
Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery
Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities
Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions
Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities
Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products
Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy
Grow and develop program managers to help deliver on our roadmap and strategic priorities

Qualification

Process ManagementPeople ManagementPortfolio ManagementProject ManagementAgile CertificationJira ConfigurationStrategic ThinkingCross-team CollaborationEmotional IntelligenceCommunication Skills

Required

Bachelor's Degree
At least 7 years of process, project or program management experience
At least 5 years of people management experience

Preferred

Master's Degree
7+ years of people management experience
5+ years of product or application development experience in a leadership role
CSM, PMP, Lean, Agile or Six Sigma certification
4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields)
4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives

Benefits

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Company

Capital One

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Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.

Funding

Current Stage
Public Company
Total Funding
$5.45B
Key Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M

Leadership Team

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Lo Li
CTO, Managing Vice President Retail Bank
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Daniel Arellano
Senior Vice President, Business Cards and Payments
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Company data provided by crunchbase