Front Desk Specialist jobs in United States
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Spire Orthopedic Partners · 3 months ago

Front Desk Specialist

Spire Orthopedic Partners is a growing national partnership of orthopedic practices providing support and operational resources for physicians. They are seeking a Front Desk Specialist to manage patient interactions, ensure accurate data entry, and facilitate insurance processes.

Health CareHospitalPersonal Health

Responsibilities

Provide excellent customer service to patients and direct them to appropriate departments when necessary
Manage patient check-ins and check-outs, ensuring accurate data entry
Collect and verify patient insurance details, confirm eligibility and process any co-pays and payments at time of service
Educate patients on insurance benefits, including in-network vs. out-of-network coverage
Ensure that necessary forms are completed and on file (i.e. Insurance forms, insurance referrals, authorizations and/or waivers)
Schedule follow up appointments, document cancelled or rescheduled appointments
Submit daily payment collection reports
Manage record requests and releases in collaboration with Medical Records Department
Open and close office
Maintain a professional and respectful work environment through positive interactions with patients, physicians, and colleagues
All other duties as assigned

Qualification

Medical terminologyInsurance processesElectronic health recordsOrganizational skillsCommunication skills

Required

Excellent written and verbal communication skills
Proficiency in using electronic health records systems, ModMed a plus and general office software (Microsoft Suite, Teams, Outlook)
Strong organizational skills and the ability to manage multiple tasks simultaneously in a fast paced environment
High school diploma or equivalent

Preferred

Strong knowledge of medical terminology, insurance processes, workers compensation, no fault and HIPPA regulations
Experience working in a clinical setting

Benefits

Health
Dental
Vision
401(k)

Company

Spire Orthopedic Partners

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Spire Orthopedic Partners provides capital and management services to orthopedic and spine physicians.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Kohlberg & Company
2019-07-08Private Equity

Leadership Team

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Christopher Fusco
Chief Executive Officer
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Leigh Herzog
Chief Operating Officer
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Company data provided by crunchbase