Republic Services · 3 hours ago
Manager Software Development- ServiceNow
Phoenix, AZ
Full-time
Hybrid
Mid, Senior Level
5+ years expRepublic Services, Inc. is a leader in the environmental services industry, providing a comprehensive set of products and services to customers. The Manager Software Development - ServiceNow will lead a development team to design, develop, and maintain solutions on the ServiceNow platform, ensuring alignment with strategic goals and delivering high-quality solutions.
Information TechnologyRecyclingRenewable EnergySustainabilityWaste Management
Responsibilities
Lead, mentor, and manage a ServiceNow development team and administrators, fostering a collaborative, innovative, and high-performance team culture
Conduct performance reviews, provide coaching, and support the career development of team members
Manage the team’s workload, priorities, and assignments using Agile (e.g., Scrum/Kanban) methodologies and the ITIL (e.g., incident, problem, change) framework
Establish and enforce development standards, code review processes, and best practices to ensure code quality, platform health, and scalability
Oversee the Software Development Lifecycle (SDLC) for ServiceNow projects, from requirements gathering and design to deployment and post-implementation support
Define and manage the ServiceNow development roadmap, ensuring alignment with overall business and IT strategy
Ensure solutions are designed to be scalable, maintainable, and adhere to security and compliance standards
Drive continuous improvement and innovation on the ServiceNow platform, evaluating new features and releases
Manage vendor relationships related to the ServiceNow platform, including coordinating platform upgrades and patch management
Manage platform governance, including security, performance, and compliance
Qualification
Required
7 years of experience in the ServiceNow ecosystem, with at least 3 years in a technical leadership or management role
At least 3 years in leadership, mentoring, and team-building skills
Proficiency in scripting languages used in ServiceNow development
Experience with ServiceNow integrations with third-party systems
Ability to manage multiple complex projects simultaneously in a fast-paced environment
Strong analytical, problem-solving, and conflict resolution abilities
Minimum of 3 years of experience of managing Financial and Procurement application development teams
Minimum of 3 years of experience managing teams through all phases of the technology lifecycle from initial deployment through retirement
Experience managing multiple teams comprised of offshore, nearshore, and local members
Experience managing systems in a hybrid environment of Premise and SaaS
Experience supporting complex systems with significant integration points and external Third Party systems through APIs
Thorough understanding and proven delivery experience with both traditional and Agile (Scrum/Kanban) project methodologies
Experience with Agile tools such as Rally and Confluence
Experience with change management, incident management, and root cause analysis
Experience with Lawson Financials and SAP Ariba
Minimum 5 years of experience managing software development teams
Minimum 5 years of experience working in software development
Benefits
Comprehensive medical benefits coverage, dental plans and vision coverage.
Health care and dependent care spending accounts.
Short- and long-term disability.
Life insurance and accidental death & dismemberment insurance.
Employee and Family Assistance Program (EAP).
Employee discount programs.
Retirement plan with a generous company match.
Employee Stock Purchase Plan (ESPP).
Company
Republic Services
Republic Services provides comprehensive environmental services to support business, home and community.
10001+ employees
H1B Sponsorship
Republic Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (22)
2023 (14)
2022 (17)
2021 (26)
2020 (18)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-07-01IPO
Leadership Team
Jon Vander Ark
President and CEO
Brian DelGhiaccio
EVP, Chief Financial Officer
Recent News
EIN Presswire
2026-01-01
Company data provided by crunchbase