Murgado Automotive Group · 3 months ago
Mercedes-Benz Centralized Diagnostic Technician
Foothill Ranch, CA
Full-time
Onsite
Mid Level
$45/hr - $55/hr
4+ years expMurgado Automotive Group is seeking a talented Automotive Centralized Diagnostic Technician to join their team at Mercedes-Benz of Foothill Ranch. The role involves diagnosing vehicle malfunctions, performing repairs, and ensuring exceptional customer service while maintaining safety and compliance standards.
AutomotiveTransportation
No H1B
Responsibilities
Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
Diagnoses cause of any malfunction and performs repair
Communicates with parts department to obtain needed parts
Saves and tags parts of the job if under warranty or if requested by the customer
Examines assigned vehicle to determine if further safety or service work is required or recommended
Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time
Documents all work performed and recommended on the repair order
Road tests vehicles when required or refers to the test technician
Participates in manufacturer-sponsored training programs, schools, and events
Keeps abreast of manufacturer technical bulletins
Be well versed in warranty eligibility and recalls
Reports machinery defects or malfunctions to supervisor
Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle
Keeps shop area neat and clean
Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received
Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc
Operates all tools and equipment in a safe manner
Reports any safety issues immediately to management
Qualification
Required
High school diploma or general education degree (GED) required
Formal automotive schooling preferred
Four or more years of related experience and/or training
Ability to read and comprehend written instructions and information
Knowledge in all aspects of automotive repair and maintenance
A fast learner
Excellent oral and written communication skills
Excellent Customer Service Skills
Team Player
Ensures that customer's cars are kept clean
To maintain his stall in an orderly and clean manner
Ability to identify problems quickly
Good knowledge of automobiles
Effective analytical and communication skills
Good reading, computer, and mathematics skills
Ability to learn new technology and repair and service procedures and specifications
Should be able to operate electronic diagnostic equipment
Valid Driver's License
Preferred
Automotive Service Excellence (ASE) Certifications preferred
Company
Murgado Automotive Group
Murgado Automotive Group is one of America’s most exciting automotive groups, where you will find an extensive selection of Audi, Alfa Romeo, Bentley, BMW, Buick, Cadillac, Ferrari, GMC, Honda, Infiniti, Mazda, Mercedes-Benz Luxury Pre-Owned, Porsche, Volkswagen & a wide variety of Certified pre-owned vehicles.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Elizabeth Schoonover
Chief Financial Officer
Alex Andreus
Chief Operating Officer
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