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RHA Health Services, LLC · 3 months ago

Mobile Crisis Management Responder / QP / Qualified Professional (M-Friday 8am-5pm))

Wilmington, NC

Full-time

Onsite

Entry Level

$22/hr - $24/hr

1+ years exp

RHA Health Services is dedicated to providing support to individuals with intellectual and developmental disabilities, mental health, and substance use needs. They are seeking a Mobile Crisis Management Responder to provide acute face-to-face crisis support to individuals in various settings, focusing on recovery and symptom reduction. The role involves facilitating relationships, providing supportive counseling, and linking individuals to appropriate follow-up care.

Health Care

Responsibilities

Providing timely face-to-face crisis response within the Mobile Crisis Management catchment area

Facilitating relationships and serving as a link between the company, parents, guardians, local agencies and the community

Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the recipient’s daily living and personal development, providing supportive counseling

Supporting the client in the development of various skill building activities, including: daily and community living skills, socialization skills, adaptation skills, and behavior and anger management

Participating in a first responder on-call system available to consumers and/or his/her natural support network on a 24/7/365 basis; coordinates “first response" resources according to consumer need

Performing Case Management functions of linking and arranging for services and referrals

Working closely with other clinical/professional staff to maintain communication and providing feedback, standardizing procedures and expediting linkage to appropriate long-term services

Ensuring that all initial and reauthorizations for services occur in a timely fashion

Monitoring utilization of service to ensure that it is effective, appropriate, and within the limits set forth in both rule, crisis and safety plan, and the MCM service plan. Provide additional recommendations and referrals as needed

Qualification

Crisis management experienceBehavioral health knowledgeHuman services degreeCompassionate communicationCrisis intervention skillsTeam collaboration

Required

Minimum of ONE year's experience in providing crisis management services in any of the following settings: assertive outreach, assertive community treatment, emergency department or other service providing 24-hours-a-day, 7-days-a-week, response in emergent or urgent situations

Valid Driver's License and reliable transportation in order to effectively provide timely face to face crisis response as well as linking clients to necessary resources to alleviate crisis

Education: Bachelor Degree (Not Human Services field) & 4+ years full-time experience with population served OR Bachelor Degree (in Human Services field) & 2+ years full-time experience with population served OR Master's Degree or Higher & 1+ years full-time experience with population served

License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession

Complete criminal background check

Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)

Drug testing

Education verification and other credentialing based on position requirements

Proof of employment history or references (if required)

Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals