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ARMADA Supply Chain Solutions · 3 months ago

Intern - Procurement (Summer 2026)

Pittsburgh, PA

Internship

Hybrid

Intern

Start in 2026 Summer

ARMADA Supply Chain Solutions is a growing organization excited to welcome new team members for a summer Supply Chain internship. The internship aims to provide students with hands-on experience in various supply chain management activities, including Transportation Operations, Procurement, and Client Support.

LogisticsSupply Chain ManagementTransportation

Responsibilities

Assign and tender shipments to Armada’s preferred carriers using transportation management system (TMS) to optimize service, capacity and cost. Coordinate dedicated and continuous move tenders as appropriate. Manually tender load(s) that have not been accepted through the TMS waterfall carrier selection by calling carriers to verbally secure capacity to cover the load(s) as required

Monitor shipments to ensure on-time pick up utilizing the TMS. Proactively follow up as required to insure desired service results are secured and issues are communicated to all parties

Coordinate first response activity to resolve pickup and in-transit issues. Escalate issues as required to the appropriate manager/Supply Chain Coordinator - Distribution

Assist carriers in resolving issues regarding loading, pickup appointments and communicate to appropriate parties as necessary

Coordinate any carrier or supplier date change requests

Support shipping/receiving locations with carrier issues, trailer pool coordination, rush shipment arrangements, and problem resolution as necessary. Escalate chronic issues to the appropriate manager for review

Load Note in TMS all supplier and carrier issues and correspondence to create a time line documenting what occurred on a load and what we did to resolve the issue – for future reference

Manage Mercuygate (TMS) advisors utilizing the regional shared Microsoft Outlook mailboxes and network e-mail communication through your personal Microsoft Outlook mailbox

Support coverage during the summer holidays, as needed

When applicable, Manually Enter Orders into the TMS using the order entry function

Manager the Pending Orders for your assigned region/suppliers and handle the carrier rate reviews, as needed

Analyze existing shipping processes for possible improvements and provide support for various implementation plans to effect ongoing productivity improvement. Also work to develop and manage supplier relationships

Analyze carrier routing guide and carrier capacity utilization to adjust system parameters to obtain maximum cost savings and service levels. Also work to develop and manage carrier relationships

Manage the Transportation Planning Tool (TPT) to Organize and consolidate LTL shipments into truckloads to facilitate improved transit times and customer service while reducing transportation expense as required

Coordinate return disposition of refused/returned goods as required

Maintain excellent communications and service with shipping locations and carriers. This communication will be through phone conversations as well as e-mail correspondence

Hand off any issues that require placement onto a Watch List

Manage the region’s stakeholders and facilitate/direct resolution of issues by proactively auditing to confirm that requirements are being met

Take pro-active ownership of resolving potential or actual issues that may result in unacceptable customer service level for stakeholders

Directing sales order management for all stakeholders. This includes communicating new item requests, event and promotions planning, hub product returns, phase in/phase out items, slow moving inventory/short shelf life items, allocation management and product optimization

Identify out of stock situations and communicate in a timely manner to the stakeholders; this communication also includes an explanation of the stock out as well as available date for the product; this requires an assessment of the impact on the stakeholder and possible resolution

Coordinate with the appropriate external / internal stakeholder to successfully manage inventory processes

Interface with transportation personnel for procurement of trucks to support delivery requirements

Periodically check order status to ensure current orders are progressing as planned and new orders have been properly received

Managing first response activity to resolve service issues. Escalate issues as needed. Recommend solutions to avoid any potential out of stock situations

Manage items with special requirements for stakeholders

Document retrieval and preparation for domestic / international stakeholders

Manage business requirements during off hours, as needed

Provide position coverage for other SCC’s during absences

Special projects as assigned

Proficient in all Standard Operating Procedures (SOP’s) and the Business Continuity Plan (BCP)

Carrier performance and accountability - monitor carrier performance results and present improvement opportunities based on lane level analysis

Assist with network analysis as it applies to upcoming network bid events (Back hauls and/or Armada network event preparation)

Participate in the regular lane set up and maintenance activities (LXP App)

Engage in cross functional collaboration with the Transportation Operations team and other departments as necessary to gain an understanding of the transactional level challenges impacting carrier performance

Actively participate and support the Transportation Procurement projects and initiatives to drive associated results

Qualification

Supply Chain ManagementTransportation Management System (TMS)Microsoft ExcelCustomer ServiceAnalytical SkillsMicrosoft WordMicrosoft OutlookAccessProblem SolvingEffective Communication

Required

Working towards a Bachelor's degree in Supply Chain, Information Systems, Communications and/or Business

Customer Service or Transportation experience with one or more of the following modes: LTL, Intermodal, temp controlled, and dry truckload transportation preferred

General understanding of business and transportation terms and concepts

Proficient in Microsoft Word, Outlook, Excel required; Access, TMS applications preferred

Analytical and problem solving ability

Ability to communicate effectively (verbal & written) with internal/external clients

Company

ARMADA Supply Chain Solutions

Armada creates innovative, fully integrated supply chain solutions that improve business performance for our clients, enabling them to best serve their customers.

Founded in 1890