Collections Representative jobs in United States
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Suburban Propane · 3 months ago

Collections Representative

Suburban Propane is a nationwide distributor of propane and related products, committed to customer service and community support. They are seeking a Collections Representative to manage delinquent customer accounts, initiate collection activities, and provide high-level customer account management.

EnergyFuelRenewable Energy

Responsibilities

Initiate collection activities on past due accounts (calls, letters, and emails) and follow-up on all items
Process credit card payments including posting to accounts and logging activity
Provide a high level of customer account management by properly maintaining account information and data
Communicate with Customer Service Center (CSC) employees to verify and correct posted items when necessary
Resolve all dispute cases to a mutual satisfactory end between the customer and company
Analyze accounts receivable information to determine priority and produce aging reports

Qualification

Collections experienceCustomer serviceAccount managementDispute resolutionData analysis

Required

High School diploma, GED or equivalent training and experience

Preferred

A minimum of 1 - 2 years of collections experience preferred

Benefits

Medical, dental, and vision (eligibility after just 30 days of employment)
Paid time off that increases with tenure
A 401(k) with company match and immediate vesting
A new employee training program and many opportunities for continued learning and career development
Disability and life insurance
Employee recognition program
Generous tuition assistance program
Propane discounts

Company

Suburban Propane

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Suburban Propane is a Natural gas distribution company.

Funding

Current Stage
Public Company
Total Funding
$858.1M
2025-12-08Post Ipo Debt· $350M
2025-08-07Post Ipo Equity· $8.1M
2024-03-18Post Ipo Debt· $500M

Leadership Team

M
Mark Anton
Founder and President
Company data provided by crunchbase