Bristol Alliance of Companies ยท 3 months ago
Drop Installer III
Bristol Alliance of Companies is dedicated to building lasting relationships that reflect hard work and dedication to safety. The Drop Installer III is a senior-level technician responsible for installing, maintaining, and troubleshooting aerial and underground drop connections, while also mentoring junior installers and ensuring compliance with safety regulations.
Building MaterialReal EstateTelecommunications
Responsibilities
Install and maintain aerial and underground drop cables for residential and commercial customers
Perform splicing, grounding, bonding, and signal testing on coaxial and fiber optic lines
Troubleshoot and resolve service issues with minimal supervision
Interpret and work from blueprints, technical specifications, and work orders
Ensure installations comply with industry standards, codes, and safety regulations
Utilize specialized tools and equipment, including signal level meters, OTDRs, and cable locators
Document work completed via digital or paper job tickets
Maintain and ensure proper inventory of installation materials and tools
Serve as a field mentor to Drop Installer I and II team members
Communicate professionally with customers to explain installation processes and answer service-related questions
Respond to escalated service issues and assist with high-priority projects
Other duties as assigned
Qualification
Required
High school diploma or equivalent
18 months to 2 years of experience of related experience
Valid driver's license
Advanced knowledge of coaxial, fiber optic, and copper drop installations
Able to diagnose and resolve technical issues quickly and independently
Strong understanding and adherence to OSHA, NESC, and company safety standards
Clear, professional communication with both customers and team members
Accurate in documentation, measurements, and connections
Ability to train and guide less experienced installers
Able to lift 75 lbs., climb ladders and poles, and work in various weather conditions
Benefits
Paid time off
Paid holidays
Comprehensive health plan including medical, dental, vision, life, short-term disability insurance
401(k) plan with employer match