The Scott Family of Dealerships · 3 months ago
Finance Manager for Auto Dealership
Allentown, PA
Full-time
Onsite
Mid LevelThe Scott Family of Dealerships is seeking a success-driven and highly motivated F&I Finance Manager at their Scott Mazda dealership in Allentown, PA. The role focuses on determining suitable lenders and finance products to meet customer needs while maintaining high customer satisfaction and compliance with legal regulations.
AutomotiveConsumer GoodsProfessional ServicesRetail
Responsibilities
Obtain Financing
Reviews the customer’s credit application for accuracy
Runs Credit
Analyzes customers’ credit report and discusses the available finance options to meet their needs
Submit application to financial institute for approval
Collect any lender stipulations needed for financing
Follow up on deal being funded in a timely manner
Customer Questionnaire
Initial T.O. with customer to verify accurate information
Designed to develop appropriate menu options
Menu Presentation
Build menu according to Questionnaire and customers’ needs and wants
Present menu to customer
Protection products available to them, such as extended warranties, total loss protections, road hazard coverages and appearance protection kits
Rates and terms available
Payment options
Prepare Paperwork
Loan documentation required by lender
DMV paperwork and other legal forms required by state and federal regulatory bodies
Additional Scott Cars Inc. delivery documentation
Review Paperwork with Customer
Disclose paperwork to customer
Obtain customer signatures on appropriate documentation
Collect any funds due
Compliance
Responsible for disclosing to the customer all aspects of the sale, including finance charges and interest rates
Responsible for following all legal and Scott Cars Inc. laws and regulations
Customer Satisfaction
Maintain a high Customer Satisfaction Index (CSI) with the dealership’s customers
Communication
Communicate with salespeople regarding their deals
Communicate with sales manager regarding their deals
Communicate with office staff regarding deals and paperwork
Communicate with financial institutions about rates and programs
Communicate to Finance Director about all deals
Qualification
Required
Success driven and highly motivated
Experience in obtaining financing
Ability to review customer's credit application for accuracy
Experience in running credit checks
Ability to analyze customers' credit reports and discuss available finance options
Experience in submitting applications to financial institutions for approval
Ability to collect lender stipulations needed for financing
Ability to follow up on deals being funded in a timely manner
Experience in customer interaction to verify accurate information
Ability to build menu according to customer needs and wants
Experience in presenting menu to customers including protection products, rates, terms, and payment options
Ability to prepare loan documentation required by lenders
Experience in handling DMV paperwork and other legal forms required by state and federal regulatory bodies
Ability to review paperwork with customers and disclose all aspects of the sale
Ability to obtain customer signatures on appropriate documentation
Experience in collecting any funds due
Knowledge of compliance with legal and company laws and regulations
Ability to maintain a high Customer Satisfaction Index (CSI)
Strong communication skills with salespeople, sales managers, office staff, financial institutions, and Finance Director
Benefits
401K Plan & Match
Excellent health insurance package
Dental and Vision insurance
Paid time off and vacation
Short/Long term disability
Growth Opportunities
Paid Training
Employee vehicle purchase plans
Long term job security
Health and Wellness
Discounts on products and services
Company
The Scott Family of Dealerships
At the Scott Family of Dealerships we strive to make every customer a customer for life.
Founded in 1969
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase