Bristol Alliance of Companies ยท 3 months ago
Drop Installer II
Bristol Alliance of Companies is committed to building lasting relationships and ensuring safety in their operations. They are seeking a Drop Installer II responsible for the installation, troubleshooting, and maintenance of fiber and copper drop cables, requiring technical expertise and customer service skills.
Building MaterialReal EstateTelecommunications
Responsibilities
Installing new and repairing existing aerial and buried fiber or copper drops according to industry and company standards
Communicating effectively with customers, identifying optimal drop bury paths, and explaining the installation process
Utilizing hand tools, and test equipment for installation, troubleshooting, and maintenance
Operating test equipment to check signal strength and identify issues and performing troubleshooting and repairs on drop facilities
Adhering to safety regulations, company procedures, and industry standards
Completing all necessary paperwork, including job reports, trouble tickets, and inventory management records
Potentially training and mentoring Drop Installers I
Ensuring the worksite and utilities are restored after project completion
Other duties as assigned
Qualification
Required
High school diploma or equivalent
6 to 18 months of experience in the field or related area
Valid driver's license
Strong understanding of fiber optics, cable installation, network principles, and related equipment (modems, routers, etc.)
Ability to diagnose and resolve issues with equipment, network, or installation
Proficiency in using hand and power tools for installation, repairs, and handling delicate components
Ability to lift and move heavy equipment (up to 100 pounds), climb ladders and poles, work in various weather conditions and sometimes in confined spaces or at heights
Effectively interacting with customers, explaining technical information, and resolving concerns
Managing materials, equipment, and time effectively to meet deadlines and ensure project completion
Adhering to safety procedures, especially when working with electricity, at heights, and in potentially hazardous environments
Ensuring accurate installation, testing, and documentation to maintain high quality of service
Ability to work on-call, weekend, and holidays
Completing all necessary paperwork, including job reports, trouble tickets, and inventory management records
Benefits
Paid time off
Paid holidays
Comprehensive health plan including medical, dental, vision, life, short-term disability insurance
401(k) plan with employer match