Alma Bank · 1 day ago
Treasury Management Specialist
Alma Bank is a personal banking institution headquartered in Long Island City, New York, seeking to hire an experienced Cash Management Specialist. The specialist will oversee the Online Banking and Cash Management functions, ensuring seamless operations and superior service delivery in critical areas of electronic banking.
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Responsibilities
Perform customer due diligence and assess the financial stress level for potential Cash Management customer prior to approval
Coordinate with lockbox provider to address and resolve customer issues and inquiries
Analyze customer transaction activities and recommend exposure limits for ACH Origination, Remote Deposit Capture, and Wire Transfer Online
Assist customers requiring additional training or troubleshooting issues on all products
Maintain Cash Management portfolios and conduct periodical assessments of each service
Analyze complex Cash Management product setups and troubleshoot any related problems
Prepare Cash Management package including setup forms, agreement and disclosures
Coordinate and facilitate testing with core providers for Mobile Banking and Online Banking
Research non-routine/complex Cash Management product-related problems and communicate findings/resolutions to managers and internal customers
Assist in maintaining departmental policy and procedure manuals
Complete and review various reports related to banking transactions and process daily operational reports
Qualification
Required
Bachelor's degree in relevant discipline preferred
Three to five years Cash Management experience
Knowledge of appropriate software systems
Proficiency with Microsoft Office suite
Preferred
Excellent interpersonal, organizational, problem solving, analytical, communication, presentation and customer service skills
Knowledge of Cash Management products
Ability to understand internal bank policies and procedures and remain in compliance with bank regulations
Superior technical skills and expertise in software product implementation, training and functional financial software support
Effective communication with all levels of customers' staff, including CFOs and CEOs
Ability to work with minimal supervision and apply creative and innovative solutions while focusing on profitability and customer needs
Ability to create and execute user acceptance test plans
Ability to work in a cross-departmental environment
Benefits
Generous matching 401(k)
Excellent healthcare coverage (medical/dental/vision)
Short- and long-term disability
Life insurance
Long-term care options
Company
Alma Bank
ALMA BANK is a full service community and business bank based in New York City.
Funding
Current Stage
Growth StageLeadership Team
Recent News
2025-09-15
2023-02-28
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