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Amy's Kitchen · 1 hour ago

Senior Quality Manager

Medford, OR

Full-time

Onsite

Senior Level

7+ years exp

Amy's Kitchen is a family-owned, independent organic and vegetarian food company dedicated to crafting authentic dishes using high-quality organic ingredients. The Senior Quality Manager oversees the quality systems and personnel in the plant, ensuring compliance with food safety regulations and leading continuous improvement initiatives.

Consumer GoodsFood and Beverage

Responsibilities

Management of staff responsible for environmental management, quality verifications, technical support services, and food safety and sensory oversight

Interpretation and implementation of FDA regulatory compliance including Good Manufacturing Practices (GMPs) as related to manufacturing, storage, and distribution

Establish and maintain programs and procedures that ensure the safety of food products manufactured within the facility

Oversight of the Positive Release and Hold programs

Leads the creation and implementation of Quality based manufacturing metrics and KPIs. Creates and presents the metrics regularly to inform the enterprise Supply Chain

Plans the onboarding process for quality team members with a focus on people leading and cross functional introductions to the manufacturing portion of the quality roles

Creates and adheres to the calendar of cross functional, internal quality based topics of discussion to provide plant to plant standardization

Verify process and product compliance with National Organics Program requirements

Participation and initiation of continuous improvement activities to include root cause analysis and corrective action

Management and Analysis of Quality key performance indicators

Participation in MOS process, reporting on food safety and sensory topics, audit results and other key metrics

Respond to Customer Service questions concerning quality issues

Responsible for the investigations and corrective actions for escalated consumer complaints

Create, develop, or devise procedures and specifications

Responsible for management and follow up on outside audits by third party auditors, and regulatory food safety inspection agencies. Acts as Deputy SQF practitioner for plant/campus

Work closely with personnel to ensure that a "world class" level of cleanliness is maintained throughout all production and warehouse facilities

Other duties and projects as assigned

Qualification

Food ScienceQuality ManagementFood SafetyGFSI experienceContinuous ImprovementHACCP CertificationProject ManagementTechnology SavvyInterpersonal SkillsCommunication SkillsTeam ManagementDetail Oriented

Required

Bachelor's degree in Food Science and Technology or a degree in a related Life Science from a four-year college or university

Seven years of experience in Quality and Food Safety; or an equivalent combination of education and experience

Exceptional interpersonal and assertiveness skills, necessary to maintain effective and cordial working relationships while driving continuous improvement of Food Safety Programs within the plant

Excellent communication skills: ability to relate to all internal levels as well as interface with suppliers and government on a technical level

Team player with the ability to lead others in both technical and personal development areas

Computer literate; Windows experience necessary, ERP and quality systems software exposure

Detail oriented

Reliable/Dependable

Ability to interpret common scientific and technical journals, financial reports, and legal documents

Ability to respond to common inquiries or complaints from customers and regulatory agencies

Ability to effectively present information to the management team and hourly employees

Ability to work with mathematical concepts such as probability and statistical inference

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations

Ability to work with Spreadsheets such as Excel to collect and interpret data

Ability to define problems, collect data, establish facts, and draw valid conclusions

Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

SQF, PCQI, HACCP, FDQI, and Better Process Control School Certification or willingness to gain any/all certifications as required