Nevada Heart and Vascular Center · 3 months ago
Technical Revenue Operations Manager
United States
Full-time
Remote
Senior Level
5+ years expNevada Heart and Vascular Center (NHVC) is seeking a Technical Revenue Operations Manager to oversee revenue-related system interfaces and ensure accurate data flow across the organization and its partners. This role involves acting as a technical lead for integrations, maintaining analytic infrastructure for revenue cycle optimization, and collaborating with various stakeholders to resolve integration issues and provide actionable insights.
Health CareHealth DiagnosticsHospitalMedical
Responsibilities
Partner with the NHVC Data analytics team to ensure MMX reports align with NHVC internal analytics
Maintain a log of MMX reporting errors, escalations, and resolutions
Identify discrepancies and work with MMX analysts to correct reports before distribution to leadership
Review MMX-provided reports (yield, denials, payments, month-end) for accuracy and consistency against AthenaOne and internal data
Translate AthenaOne and HybridChart data into actionable insights for operational leads (front desk, scheduling, MAs, providers)
Provide ad hoc analytics support for the Vice President of Revenue Cycle Operations and leadership (financial modeling, payer impact analysis, volume trending)
Develop and maintain RCM operational dashboards (COH, denials, auth turnaround, PET scheduling compliance, registration errors)
Monitor all revenue-related system interfaces (HybridChart, AthenaOne, hospital ADT, etc.) to ensure accurate and timely data flow
Establish proactive monitoring processes to identify interface failures
Notify appropriate internal teams when data issues occur and escalate unresolved problems to vendor tech support and NHVC leadership
Collaborate with vendors and hospital IT teams to troubleshoot, test, and resolve interface errors
Maintain documentation of interface workflows, error logs, downtime, and resolutions
Provide regular reports to the Vice President of Revenue Cycle Operations on interface performance and issues
Create and maintain a comprehensive Interface Repository documenting all active and planned system integrations
Maintain records including interface purpose, technical specifications, key contacts, SLA commitments, incident history, and change management details
Serve as the single source of truth for NHVC revenue-related integrations and provide quarterly reports to leadership
Serve as the technical project lead for HybridChart implementation and future revenue cycle technology rollouts
Coordinate testing, validation, and workflow documentation for HybridChart and other vendor integrations
Ensure HybridChart data integrity and seamless integration with AthenaOne and hospital ADT feeds
Monitor HybridChart dashboards, reports, and queues for accuracy and escalate technical issues
Build and maintain allowable tables in athena by modality using payer allowable amounts
Automate allowable table reporting processes in coordination with Athena and vendor IT
Perform payer variance reviews and escalate discrepancies to leadership
Develop dashboards and analytic reports for leadership and board review
Support revenue cycle uplift and optimization projects with technical data modeling
Provide analytic insights and recommendations to the Vice President of Revenue Cycle Operations
Qualification
Required
Bachelor's degree in healthcare administration, business, analytics, or a related field; or a minimum of ten years of equivalent professional experience
Minimum of five years in healthcare revenue analytics, finance, or related technical role
Advanced Excel, Power BI, or SQL skills strongly preferred
Experience in payer variance analysis and revenue optimization strategies
Familiarity with AthenaOne or similar EHR/PM system integrations preferred
Familiarity with yield, denial, and payment reporting in revenue cycle operations
Strong communication skills to escalate errors with vendors and ensure resolution
Ability to audit vendor-provided reports and validate against internal data
Experience with translating operational workflows into measurable metrics for leadership reporting
Ability to build dashboards in Smartsheet, Power BI, or SQL for ongoing monitoring
Strong understanding of RCM KPIs (COH days, FPCR, denial rates, DAR, auth timeliness, scheduling compliance)
Knowledge of healthcare payer contracts and allowable methodologies
Ability to interpret payer contracts to extrapolate allowable amounts and implement methodologies that identify and analyze payer variances
Analytical skills to review payer variances and escalate findings
Proficiency with reporting tools, dashboards, and data visualization
Strong collaboration skills to partner with internal teams and external vendors
Benefits
All travel related expenses will be reimbursed.
Company
Nevada Heart and Vascular Center
With locations throughout Southern Nevada, we’re proud to serve our community by improving the quality of care for acute heart patients, and anyone who needs comprehensive cardiac or vascular care.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Paul Summers
Chief Financial Officer
Recent News
PR Newswire
2025-06-14
Company data provided by crunchbase