Apply on Employer Site

Macy's · 3 months ago

Retail Backstage Sales Associate, Evergreen Plaza - Full Time

9700 South Western, Evergreen Park, IL, 60805, US

Full-time

Onsite

Entry Level

1+ years exp

Macy's is a storied company that has been part of America's heart for over 160 years. They are seeking a Retail Backstage Sales Associate who will blend selling with genuine hospitality to create standout shopping experiences, focusing on customer engagement and achieving sales goals.

Consumer GoodsFashionRetail

Responsibilities

Begin each day energized and ready to make an impact

Wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers

Before getting started, review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions

On the floor, focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships

Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves

Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name

Support one another with honesty, care, and collaboration so we can better serve our customers and communities

Strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results

Qualification

Customer service experienceSales goal achievementEffective communicationTeam collaborationResourcefulnessTechnology proficiencyAdaptability

Required

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality

Must be able to understand and communicate effectively with customers, co-workers, and supervisors

Read and understand employment policies and safety rules/procedures in English

Be comfortable communicating and collaborating with customers and colleagues

Meeting daily sales goal challenges

Enjoy meeting people, learning about them, and sharing information

Resourceful and eager to start a new venture and can adapt to changing priorities

You can work on your own but are great with team dynamics

You can handle electronic devices with no problem

At least 1 year of selling or customer service experience preferred

This position requires talking, lifting, constant moving, standing, and reaching with arms and hands

Standing for at least two consecutive hours, lifting at least 30bs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level

Requires close vision, color vision, depth perception, and focus adjustment

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions