Software Engineer, Reliability jobs in United States
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OpenAI · 2 months ago

Software Engineer, Reliability

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The role involves ensuring the reliability, scalability, and performance of OpenAI’s systems, working collaboratively with cross-functional teams to build and maintain resilient infrastructure that meets increasing demands.

Agentic AIArtificial Intelligence (AI)Foundational AIGenerative AIMachine LearningNatural Language ProcessingSaaS
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Design and implement solutions to ensure the scalability of our infrastructure to meet rapidly increasing demands
Build and maintain the load, chaos and synthetic testing software leveraged by development teams to make the systems they design and operate more reliable
Build and maintain automation tools to streamline repetitive tasks and improve system reliability
Build and maintain the platform for CPU/storage, GPU, and network lifecycle management to drive efficiency, accountability and support dynamic optimization of our resources
Implement fault-tolerant and resilient design patterns to minimize service disruptions
Develop and maintain service level objectives (SLOs) and service level indicators (SLIs) to measure and ensure system reliability
Partner with researchers, engineers, product managers, and designers to bring new features and research capabilities to the world
Participate in an on-call rotation to respond to critical incidents and ensure 24/7 system availability

Qualification

Cloud infrastructureContainerization technologiesInfrastructure as CodeObservability toolsMicroservices architectureProgramming languagesProblem-solving skillsCommunication skillsCollaboration skills

Required

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
Proven experience as an SWE focused on reliability or a similar role in a fast-paced, rapidly scaling company
Strong proficiency in cloud infrastructure
Proficiency in programming languages
Experience with containerization technologies and container orchestration platforms like Kubernetes
Knowledge of IaC tools such as Terraform or CloudFormation
Excellent problem-solving and troubleshooting skills
Strong communication and collaboration skills
Experience with observability tools such as DataDog, Prometheus, Grafana and Splunk
Experience with microservices architecture and service mesh technologies
Knowledge of security best practices in cloud environments

Benefits

Relocation assistance to new employees

Company

OpenAI is an AI research and deployment company that develops advanced AI models, including ChatGPT. It is a sub-organization of OpenAI Foundation.

H1B Sponsorship

OpenAI has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (18)
2021 (10)
2020 (6)

Funding

Current Stage
Growth Stage
Total Funding
$79B
Key Investors
The Walt Disney CompanySoftBankThrive Capital
2025-12-11Corporate Round· $1B
2025-10-02Secondary Market· $6.6B
2025-03-31Series Unknown· $40B

Leadership Team

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Sam Altman
CEO & Co-Founder
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Greg Brockman
President, Chairman, & Co-Founder
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Company data provided by crunchbase