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Norican · 3 months ago

Regional Account Manager - Aftermarket

1606 Executive Dr, LaGrange, GA 30240, USA

Full-time

Onsite

Mid Level

3+ years exp

Norican Group is a global leader in providing innovative solutions for the manufacturing industry. They are seeking a Regional Account Manager for the aftermarket, responsible for revenue growth through the sales of aftermarket parts and service solutions, while building strong client relationships and managing sales opportunities within a defined territory.

Industrial EngineeringMechanical Engineering

No H1B

Responsibilities

Develop and implement sales strategies to drive growth in the aftermarket parts and service sector within a designated region

Build and maintain strong, long-lasting relationships with key customers

Maintain a robust pipeline of business prospects and effectively manage sales opportunities within the territory

Generate reports on pipeline progression, market trends, and forecasts for senior management

Coordinating with internal teams (purchasing, project management, engineering, finance) to meet customer needs and maximize revenue

Develop in-depth knowledge of the company's aftermarket parts and service offerings

Acquire new customers (conquest accounts) and expand market share

Organize and plan daily sales activities and visits to ensure comprehensive territory coverage

Utilize CRM systems to track customer engagement, sales activities, and revenue targets

Collect and analyze customer feedback to improve product offerings and service delivery

Effectively communicate with assigned inside sales representative, engineering, applications, service technicians, other Norican brand representatives in daily and long-term strategic plan to grow the business

Understand customer needs and market dynamics to effectively position products and services

Gather and maintain information about the customers, prospects and equipment within the territory in the company CRM system including any required tasks as assigned

Provide weekly activity reports, weekly itineraries, on-time submittal of expense reports, prepare and achieve regular territory forecasts

Conduct regular customer visits, both in-person and virtually, to assess needs and provide support

Present parts replacement proposals that are solution-based for clients from all levels (C-suite to machine operators)

Qualification

Outside Industrial SalesCRM ProficiencyMicrosoft OfficeCustomer Relationship ManagementTerritory ManagementSales StrategiesMarket KnowledgeCommunication Skills