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Carle Health · 3 months ago

Interpreter - French

Urbana, IL

Full-time

Onsite

New Grad, Entry Level

$18.26/hr - $29.58/hr

Carle Health is a healthcare system based in Urbana, IL, seeking a Medical Interpreter to serve as a cultural and linguistic resource for patients and providers. The interpreter will facilitate communication between Carle staff and Limited English Proficiency (LEP) patients, ensuring accurate delivery of patient care services.

Hospital & Health Care

Responsibilities

Facilitates communication between Carle staff and LEP patients in variety of modalities including in person, over the phone and video relay

Ensures that information pertaining to the patient's outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated

Successfully complete the core Interpreter Services training requirements

Represent Interpreter Services and the organization in a positive and professional manner, exercising discretion at all times

Participate in on call coverage to provide interpretation services during non-business hours and business hours as assigned

Maintain confidentiality in all matters related to patient care and visitor issues with LEP patients and their caregivers/families/escorts

Promote customer satisfaction related to Carle services; notify Supervisor of any issues that may be problematic for patients or Carle staff

Participate in continuing education programs and competency training to enhance professional role of Interpreter Services

Qualification

Accurate interpretation skillsMedical terminology familiarityCustomer service skillsInterpersonal skillsCultural competenceTeamworkFast-paced environment adaptability

Required

Driver's License preferred

A reliable mode of transportation

Familiarity with medical terminology

Customer service skills

Interpersonal skills

Performs highly complex and varied tasks requiring independent knowledge

Ability to work with diverse populations from various cultural and economical backgrounds

Ability to work as an effective member of a dedicated team

Ability to work in a fast paced healthcare environment with a variety of customer service needs

Accurate and appropriate interpretation skills at all times

Current Illinois driver's license preferred with driving record suitable to traveling between all the various Carle locations

Successfully complete the core Interpreter Services training requirements

Represent Interpreter Services and the organization in a positive and professional manner, exercising discretion at all times

Participate in on call coverage to provide interpretation services during non-business hours and business hours as assigned

Maintain confidentiality in all matters related to patient care and visitor issues with LEP patients and their caregivers/families/escorts

Promote customer satisfaction related to Carle services; notify Supervisor of any issues that may be problematic for patients or Carle staff

Participate in continuing education programs and competency training to enhance professional role of Interpreter Services

Benefits

Carle Health offers a comprehensive benefits package for team members and providers.

Company

Carle Health

Glassdoor3.6

Carle Health is a vertically integrated system with a bold but simple mission: to be the trusted partner in all healthcare decisions for everyone who depends on it.

Founded in 1946