NEOGOV · 3 months ago
Administrative Assistant - Information Technology Services
Kankakee, IL
Full-time
Onsite
Entry Level
1+ years expNEOGOV is a well-known and respected business partner in the community, and they are seeking an Administrative Assistant for their Information Technology Services department. The role involves performing varied administrative tasks, maintaining the Help Desk, managing procurement processes, and assisting with budget tracking and meeting preparations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Maintains ITS Help Desk through the actions of greeting customers, answering Help Desk primary phone extension and directing callers to the appropriate parties, creating work orders for service requests, arranging appointments, and disseminating department or institution information
Prepares correspondence, records, reports, lists, forms, tables, and graphs, independently and under general supervision. Performs various clerical responsibilities for ITS including maintaining ITS Calendars, vendor information database, renewal contracts database/spreadsheet, and various other departmental databases and spreadsheets. Schedule’s meetings and prepares inter-departmental workorders via Physical Plant Department (PPD) ticket system
Assists with procurement of hardware/software services through the gathering of associated vendor quotations under provided specifications. Initiates orders with vendors. Maintains associated databases/spreadsheets associated with procurement lifecycle
Prepares, transcribes, and publishes meeting agendas and minutes of meetings including the Administrative Systems Advisory Council (ASAC) meetings
Assists Senior Director in managing and tracking of budget and expenditures. Assists in providing supporting documentation for annual budget preparation
Works with Senior Director on monthly preparation of Board of Trustees meeting materials. Anticipates and initiates actions regarding departmental operations
Maintains an accurate inventory of all technology equipment and associated reporting. Assists in updating college wide inventory database
Maintains consumables (toner and projector bulbs) inventory to ensure adequate supply
Prepares reports on a weekly and/or monthly basis including updating Key Performance Indicators, when applicable
Creates and maintains departmental documentation up to and including procedure manual for this position. Also maintains ITS information on KCC’s main website and/or portal
Qualification
Required
High school diploma or equivalent with ability to read, write, perform basic arithmetic, and follow verbal and written instructions required
At least one to three years of related work experience required
Computer experience using Microsoft Office or comparable applications required
Excellent oral and written communication skills required
Demonstrated proficiency in English required
Preferred
Additional specialized and technical training courses preferred
Ability to communicate in other languages desirable
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase