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Hawaii State Federal Credit Union · 3 months ago

Relief Member Associate

HSFCU Headquarters, 333 Queen Street, Honolulu, Hawaii, United States of America

Full-time

Onsite

New Grad, Entry Level

Hawaii State Federal Credit Union is a recognized leader in the financial services sector, committed to enriching lives through strong community relationships. The Relief Member Associate will handle various paying and receiving functions, assist with member services, and ensure accurate operational support in accordance with established policies and regulations.

BankingCreditFinancial ServicesService IndustryWealth Management

Comp. & Benefits

Responsibilities

Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, teller checks, money orders, and cash advances

Responsible for assisting with the direction and administration of Branch member service and new account opening

Performs most complex Teller functions as needed

Balances each day’s transactions and verifies cash totals

Performs specific assigned back office duties and assists with other various duties as required

Ensures that members are promptly and professionally serviced

Ensures that all operational support functions are accurately performed in accordance with established policies and procedures as well as adherence to governmental regulations

Qualification

Customer Service experienceCredit union operationsMember services knowledgeMath skillsTyping skillsComputer applications proficiencyBusiness equipment operationCommunication skills

Required

Related Customer Service experience

Basic understanding of credit union operations

Basic understanding of member services and products provided

Good communication skills

Professionally appearance, dress, and attitude

Good math and typing skills

Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone

Benefits

Competitive Compensation: HSFCU offers competitive pay, merit increases, and incentives.

Health Coverage: Comprehensive medical and dental coverage, with 100% paid single coverage for full-time employees.

Paid Time Off: Enjoy 13 paid annual holidays and up to 29 PTO days.

Retirement Savings: Contribute to a 401(k) plan with up to 10% employer contributions.

Transportation Subsidy: On-site parking at a small cost, up to $100 parking subsidy, or 100% bus pass reimbursement.

Health & Wellness: Access to wellness fairs, flu shot clinics, and on-site fitness centers.

Additional Benefits: Flexible spending plans, credit union discounts, life, accident, and disability insurance.

Growth Opportunities: HSFCU invests in employee development through in-person and online training programs, workshops, career development assistance, and tuition assistance. Employees are encouraged to further their education and unlock new opportunities.

Work Environment: HSFCU’s modern headquarters prioritize a balance between wellness and productivity, offering a variety of amenities. The culture is inclusive, with a focus on teamwork and community, often described as an 'ohana' or family atmosphere.

Employee Testimonials: Employees appreciate the supportive environment where everyone’s voice is heard and valued. The credit union has been recognized as one of Hawaii’s best places to work for over 12 years.