Regional Manager, Business Solutions jobs in United States
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Los Angeles County Economic Development · 4 months ago

Regional Manager, Business Solutions

Los Angeles County Economic Development (LAEDC) is dedicated to supporting local businesses and enhancing the economic ecosystem of Los Angeles. The Regional Manager for Business Solutions will engage with economic stakeholders, provide advisory services to small businesses, and manage outreach efforts to meet regional needs.

Government Administration

Responsibilities

Provide 1:1 strategic assistance to businesses seeking to establish, grow, and/or recover in Los Angeles County covering resources including but not limited to capital access, workforce, permitting, cost management, business planning, market access, digital access, and/or resilience
Translate 1:1 assistance into deliverables to demonstrate impact, build institutional capacity, and comply with contract requirements
Manage a pipeline of small business clients to provide 1:1 assistance by being active in community events and building relationships with relevant associations, community groups, and economic development stakeholders
Deliver on 1:1 consultations in a customer-focused manner resulting in positive customer satisfaction
Represent LAEDC by building and managing relevant relationships with local economic development partners, government agencies, associations, and partner organizations
Manage workflow independently through strong organization skills to manage and consistently report out outreach efforts, consultation progress and results, deliverables' completion, and compliance documentation requirements
Translate needs and themes noticing in 1:1 engagements to overarching themes to then develop repeatable solutions
Exhibit problem-solving skills by independently identifying problems and developing proposals for solutions
Contribute to a positive team environment of capacity-building, learning, collaboration, respect, and commitment to high quality and positive impact
Align activities with LAEDC's mission, objectives, and strategic plan and participate in additional duties and organizational projects as assigned
Stay up to date on occurrence within LA County's economic development landscape and business resources
Embody a culture of productive feedback, growth, and learning, including learning about continuously emerging business resources across a range of technicality

Qualification

Small business experienceEconomic development experienceProject managementMicrosoft Office proficiencyStakeholder engagementCustomer serviceLearning mindsetLanguage proficiencyTeam playerProblem-solvingCommunication skills

Required

5+ years of experience, with majority in small business, economic development, contracting, and/or business advisory
Experience proactively managing workload, time, and priorities while communicating updates with a team virtually and/or in-person
Experience in a client-facing role that entailed engaging 1:1 to provide support
Experience engaging with stakeholders in government, community-based organizations, and the community
Proficient in Microsoft Office (Excel, PowerPoint) and project management tools
Skilled in responding to and providing feedback, coaching, and learning opportunities all within a fast-paced environment
Commitment to LAEDC's mission of promoting jobs for all Angelenos through inclusive economic development
Bachelor's degree or related field or work experience equivalent

Preferred

Direct experience with small business capital access, contracting, and/or permitting
Proficiency in Spanish, Chinese, Tagalog, Korean, and/or Armenian
Strong economic development and/or industry network across Los Angeles region

Company

Los Angeles County Economic Development

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Beginning in 2015, the L.A.

Funding

Current Stage
Late Stage
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