City National Bank ยท 3 months ago
Business Systems Analyst II
Phoenix, AZ
Full-time
Onsite
Mid Level
$34.55/hr - $55.19/hr
4+ years expCity National Bank is a subsidiary of the Royal Bank of Canada, dedicated to helping clients, colleagues, and communities thrive. The Business Systems Analyst II will serve as the business expert for residential lending systems, focusing on system enhancements, user support, and regulatory compliance while collaborating with various departments to ensure effective implementation and maintenance of systems.
BankingFinanceFinancial Services
Responsibilities
Determine business line system needs and objectives and consults with business line regarding problems with current business applications or systems, enhancements, or new functionality
Prepare business and system requirements for maintenance/enhancements and present recommendations to division management
Gather information and write business/system requirements, build workflows, develop and code documents and supports the Residential Lending division for trouble shooting
Conduct all user and quality assurance testing on systems and conduct maintenance testing. Develop test scripts to quality control all changes. Interact with software vendors and BATS to implement software enhancements
Collaborate with external departments, including but not limited to Credit Administration, BATS, Legal, and Product Management, to create and implement documents, products and services as they relate to the system application
Provide system application support to end-users and effectively troubleshoot system application problems. Make system configuration changes or coordinate changes with vendors or BATS to correct identified problems
Prepare documentation on system enhancements and communicate key system changes to the training department
Complies fully with all Bank Administrative, Operational and Credit policies and procedures as well as all regulatory requirements (e.g., Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.)
Qualification
Required
Minimum 4 years experience as business analyst or operations analyst specifically supporting loan origination systems
Minimum 4 years experience hands-on system design, testing, and production support including writing business requirements and conducting user acceptance testing
Minimum 4 years experience working in the financial industry required with focus on consumer and mortgage lending
Preferred
Excellent analytical and problem-solving skills
Prior mortgage experience from point of sale to servicing
Understanding of federal/state regulatory policies and procedures
Thorough knowledge software development and maintenance methodologies including quality assurance and business cycle testing
Ability to develop detailed, clearly written business requirements and system/process workflows
Experience with planning, designing, and execution of user acceptance testing
Intermediate to advanced proficiency in MS Word, Excel, PowerPoint, and Visio
Working knowledge of agile/scrum practices
Proven ability to lead projects and initiatives to achieve desired business results
Strong attention to detail and possess exceptional organizational skills
Excellent verbal and written communications skills
College degree preferred
Benefits
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
Generous 401(k) company matching contribution
Career Development through Tuition Reimbursement and other internal upskilling and training resources
Valued Time Away benefits including vacation, sick and volunteer time
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
Career Mobility support from a dedicated recruitment team
Colleague Resource Groups to support networking and community engagement
Company
City National Bank
City National Bank offers a full complement of banking, trust and investment services. It is a sub-organization of City National.
1001-5000 employees
H1B Sponsorship
City National Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (76)
2024 (78)
2023 (145)
2022 (93)
2021 (107)
2020 (62)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Howard Hammond
CEO City National Bank
Fiyaz Khan
Senior Vice President, Structured Products
Recent News
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2025-11-08
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