WEX · 9 hours ago
Manager, Fraud Risk & Compliance Operations
Maine, United States
Full-time
Onsite
Mid, Senior Level
$109K/yr - $145K/yr
7+ years expWEX is a company focused on providing innovative payment solutions, and they are seeking a Manager for their Fraud Risk and Compliance Operations team. This role involves overseeing compliance and risk management activities, leading audits, and managing teams to ensure adherence to regulatory standards.
Financial ServicesFinTechPaymentsSoftware
Responsibilities
Be an integral part of the development of a compliance center of excellence, with an emphasis on banking/financial regulatory compliance
Take a lead role in internal audits, external audits, and regulatory examinations
Advise on potential products and services and their alignment with various regulatory schemes
Work closely with the compliance team at WEX Bank, our wholly owned subsidiary
Manage the BSA/AML first-line quality assurance program and quality assurance analysts
Guide your team on best practices and compliance and risk-related principles
Manage a team of embedded risk partners (also known as REST) to vet new products and initiatives, aligning closely with commercial leadership teams
Utilize a data-driven approach to develop KPIs and ensure accountability across all team functions
Collaborate closely with partners in Commercial and Product to ensure project prioritization alignment
Provide guidance, support, and mentorship to the embedded risk partners to instill a solutions-oriented, risk-appropriate culture within the team
Liaise with senior line of business and product leaders and remain apprised of strategic initiatives and product plans
Lead the compliance operations function, including advising on compliance-related topics for new initiatives and changes to existing product functionality
Lead our WEX Inc. complaint response responsibilities, including regulatory responses and BBB complaints
Manage a team of fraud risk analysts, specializing in assessing fraud risks and mitigation recommendations
Use a data-driven approach to solutioning and decision-making
Analyze existing systems and processes to identify bottlenecks and opportunities for improvement
Influence priority, expectations, and timelines within your areas of responsibility
Focus on instrumentation and team efficiency and performance measurables
Interact and communicate effectively with peer groups, middle management, and senior leaders within the organization
Lead weekly stakeholder governance meetings to review initiatives and identify necessary stakeholders
Qualification
Required
Bachelor's degree in Business Administration, Finance, Risk Management, or related field; or equivalent experience
7-10 years experience in banking and regulatory compliance
Minimum three years of people management/leadership experience
Possess the Certified Regulatory Compliance Manager (CRCM) designation
Experience with payment products compliance
Demonstrable track record of data-driven leadership and results
Strong problem-solving skills, excellent communication and collaboration skills
Passionate about utilizing emerging technologies to optimize operations
Demonstrated experience in implementing and executing risk frameworks, including controls, policies, procedures, Risk Control Self-Assessments (RCSAs), and maintaining risk registers
Possess a deep understanding of WEX's business and products to effectively identify emerging risks
Demonstrated ability to effectively navigate heavily matrixed teams including IT, Product, Commercial teams, Risk, and Operations
Preferred
Prior sales/commercial experience is a plus
Benefits
Health, dental and vision insurances
Retirement savings plan
Paid time off
Health savings account
Flexible spending accounts
Life insurance
Disability insurance
Tuition reimbursement
And more
Company
WEX
Wex is a financial technology service provider for fleet, travel and healthcare industries.
5001-10000 employees
H1B Sponsorship
WEX has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (10)
2023 (12)
2022 (20)
2021 (14)
2020 (18)
Funding
Current Stage
Public CompanyTotal Funding
$900MKey Investors
Warburg Pincus
2025-02-25Post Ipo Debt· $500M
2020-06-30Post Ipo Equity· $90M
2020-06-30Post Ipo Debt· $310M
Leadership Team
Melissa Smith
Chair and Chief Executive Officer
Sachin Dhawan
Chief Technology Officer
Recent News
2025-12-05
2025-12-02
2025-11-28
Company data provided by crunchbase