Yelp · 1 day ago
Sales Manager - SMB Outbound Sales (Remote - West Region)
United States
Full-time
Remote
Entry, Mid Level
$63K/yr - $78K/yr
1+ years expYelp is a platform that connects people with local businesses, and they are seeking an experienced Outbound Sales Manager to lead a team of Inside Sales Representatives. The role involves coaching and developing the team to exceed sales goals through high-volume outbound cold calling and consultative selling.
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Responsibilities
Lead, coach, and support a team of 10–15 Account Executives in a high-volume outbound cold calling environment
Drive daily outbound activity and ensure team members consistently meet or exceed KPIs
Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates
Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning
Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results
Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets
Ensure accurate and transparent communication of Yelp’s products, pricing, and policies to prospective clients
Qualification
Required
1+ years of experience effectively developing and managing inside sales teams within a high-volume, outbound sales environment
Well-versed in selling digital products to SMBs and using Salesforce CRM
Proven success leading teams in a cold calling environment with a focus on high activity and quota achievement
Strong coaching and mentoring skills with a commitment to developing others and fostering career growth
Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements
Excellent communication, organizational, and time management skills
Comfortable working in a fast-paced, remote-first environment
Have earned a Bachelor's degree OR 3+ years of customer-facing experience and hold a HS Diploma or GED
Benefits
Full medical, vision, and dental
15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter)
12 paid holidays
One floating holiday
Up to 14 weeks of parental leave
Monthly wellness subsidy
Work from home reimbursement
Flexible spending account
401(k) retirement savings plan
Employee stock purchase plan
Company
Yelp
Yelp is an online platform that connects people with great local businesses through user-generated reviews and recommendations.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$56MKey Investors
Elevation PartnersDAG VenturesBenchmark
2012-03-02IPO
2010-01-27Series E· $25M
2008-02-26Series D· $15M
Leadership Team
Jeremy Stoppelman
CEO
Sam Eaton
Chief Technology Officer
Recent News
2025-12-30
PhocusWire
2025-12-29
2025-12-27
Company data provided by crunchbase