Southeastern Grocers · 4 months ago
Self-Checkout Associate
US-FL-HAINES CITY
Full-time
Onsite
New Grad, Entry Level
0+ years expSoutheastern Grocers is a company committed to fostering an inclusive environment. The Self-Checkout Associate is responsible for monitoring self-checkout transactions to prevent inventory losses, providing exceptional customer service, and ensuring a positive shopping experience for customers.
GroceryNon Profit
No H1B
Responsibilities
Protects against inventory losses or fraud at self-checkout lanes by continuously providing exceptional customer service and intervening with appropriate responses when necessary
Observes self-checkout transactions diligently to identify any irregularities or suspicious activities
Ensures customers are scanning and bagging items correctly, intervening when necessary to verify the accuracy of scanned items
Responds promptly to Point-of-Sale alerts and notifications, investigating any potential issues with transactions or discrepancies in scanned items
Reports any incidents of theft, suspicious behavior, or equipment malfunctions to store leadership
Provides outstanding service in the Self-Checkout lanes according to SEG service standards:
Provides proactive customer assistance, educating them on the self-checkout process to minimize errors and promote a smooth experience
Engages customers in a friendly manner to create a positive shopping environment while subtly discouraging fraudulent activities
Provides continuous attention to customer needs; greet, assist, and thank customers with a friendly smile in a prompt and courteous manner
Monitors regular lanes for excessive traffic and invite waiting customers to use while maintaining a positive attitude
Aids actively in scanning product for those who may require assistance
Keeps work area clean, orderly, and free from safety hazards:
Stocks front end products: ensures self-checkout area is fully stocked with required supplies and/or tools
Cleans and sanitizes equipment during downtime and/or immediately when spillage occurs
Returns carts to shopping cart corral
Performs other job-related duties as assigned
Qualification
Required
Must be at least 18 years of age to perform job functions
Ability to read, write and speak English proficiently
Ability to understand and follow English instructions
Compliance with all company policies and procedures
High standard of integrity and reliability
Basic computer skills required to participate in online training
Authorization to work in the United States or the ability to obtain the same
Successful completion of pre-employment drug testing and background check
0-3 yrs minimum relevant experience
No Supervisory Experience
English language required
Preferred
High School / GED
English & Spanish language preferred
Company
Southeastern Grocers
Southeastern Grocers is the fifth-largest traditional supermarket chain in the United States.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$200MKey Investors
Silver Point Capital, L.P.
2025-10-21Debt Financing· $200M
2024-03-07Acquired
Leadership Team
R
Raymond Rhee
Chief Financial Officer
Recent News
2026-01-14
2025-12-30
Morningstar.com
2025-12-29
Company data provided by crunchbase