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Insight · 3 months ago

Business Associate-Neurosurgery

Chicago, IL

Full-time

Onsite

New Grad, Entry Level

$60K/yr - $60K/yr

Insight Hospital and Medical Center Chicago is dedicated to providing quality healthcare while achieving health equity. The Business Associate for Neurosurgery will support the operational and administrative functions of the neurosurgery service line, including managing referrals, coordinating pre-op and post-op processes, and assisting with program development.

Cloud ComputingConsumer SoftwareInformation TechnologyNetwork SecuritySoftware

Responsibilities

Shadow and assist with basic MA tasks (rooming patients, vitals, chart prep, patient communication) to understand clinical workflows

Learn neurosurgery-specific processes, including imaging orders, pre-operative testing, and post-op follow-up protocols

Gain hands-on experience with patient scheduling, referrals, and EMR documentation

Manage neurosurgery referrals from PCPs, ED, and specialists; ensure timely scheduling and efficient patient navigation

Verify insurance authorizations for imaging, labs, and surgical procedures

Schedule pre-op testing and ensure clearance documentation is completed

Confirm that imaging studies are available and reviewed prior to surgery

Track surgical cases and ensure post-op follow-up visits are scheduled

Monitor completion of post-op imaging and provider instructions

Communicate with patients regarding wound care, activity restrictions, and follow-up needs

Partner with billing to prevent denials by ensuring complete documentation and authorization compliance

Collect and analyze data on neurosurgery referrals, pre-op case readiness, and surgical outcomes; prepare reports for leadership

Support strategic initiatives such as telehealth expansion, community outreach, and process improvements within neurosurgery

Act as a key point of contact between neurosurgeons, patients, and hospital departments to troubleshoot barriers and optimize workflow

Assist the Director of Neurosciences with presentations, proposals, and growth projects for the neurosurgery service line

Qualification

Healthcare administrationSurgical services experienceCare coordinationAnalytical skillsBilingual (English/Spanish)Organizational skillsCommunication skillsProblem-solving skillsTeamwork

Required

Bachelor's degree in healthcare administration, business, public health, or related field preferred; equivalent healthcare or administrative experience considered

Prior experience in surgical services, care coordination, or clinic operations strongly preferred

Strong organizational skills with the ability to manage high-volume workflows and tight surgical timelines

Excellent verbal and written communication skills; able to interact professionally with physicians, staff, and patients

Analytical and problem-solving skills with strong attention to detail

Willingness to complete MA cross-training as a required onboarding component