Education Service Center Region 13 · 3 months ago
Program Assistant I
Austin, TX
Full-time
Onsite
Mid, Senior Level
$42K/yr - $42K/yr
5+ years expEducation Service Center Region 13 is seeking a Program Assistant I to assist with the effective functioning of the Leadership and Instructional Foundations for Texas (LIFT) Department. The role involves providing direct assistance to various educational professionals and supporting the department's goals through various clerical and organizational tasks.
EducationNon ProfitTraining
Responsibilities
Serve as a representative of ESC Region 13, displaying courtesy, tact, consideration, and discretion in all interactions with other members of the educational community and with the public
Work with Education Specialists, Program Managers, Coordinators, and other Program Assistants to serve the internal and external clients associated with this position and to accomplish the goals of ESC Region 13
Assist in preparation for and facilitation of workshops, conferences, and institutes
Develop, design, and produce brochures, newsletters, flyers, and other documents
Complete clerical duties in a timely and efficient manner
Understand and use ESC Region 13 internal systems
Receive incoming calls, take messages, and refer/route calls to appropriate staff for efficient client service in a timely and positive manner
Have a client-centered approach with possible conflict resolution with clients
Perform other duties as assigned
Qualification
Required
High School diploma or GED required
At least five years' experience as administrative assistant or in office setting required
Ability to maintain electronic files
Ability to disseminate information in a clear and concise manner to internal and external clients
Ability to organize and prioritize work flow
Ability to multi-task when supporting multiple specialists
Strong interpersonal skills
Ability to work independently with minimum supervision
Excellent verbal and written skills
Excellent organizational skills
Excellent interpersonal and customer service skills
Excellent time management skills with proven ability to meet deadlines
Ability to work quickly and efficiently but effectively
Ability to work well in team situations and to collaborate with others
Demonstrated experience using Microsoft Office Suite (Word, Excel, Powerpoint) and Google Suite
Demonstrated experience with virtual platforms (such as Zoom and Teams)
Demonstrated experience with customer service, both internal and external
Preferred
Undergraduate degree preferred
Ability to create flyers using Canva, Publisher, or other platforms (preferred)
Demonstrated experience with understanding a learning management system (such as Canvas) preferred
Company
Education Service Center Region 13
Education Service Center Region 13 is a non-profit organization that offers educational services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Guillermo R. López Díaz, Ph. D., MPH.
Chief Technology Officer
George Gogonas
Chief Financial Officer
Company data provided by crunchbase