Experience Manager jobs in United States
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Club Pilates · 3 months ago

Experience Manager

Club Pilates is a national leader in luxury fitness seeking a motivated Experience Manager to lead their studio to success. This role involves overseeing all studio functionality from sales to operations, ensuring high-level customer service and managing staff effectively.

EducationFitnessHealth CareTraining

Responsibilities

Lead generation including Grass Roots Marketing and networking
Implement sales process to schedule prospects into introductory classes
Membership and retail sales
Manage staff schedule
Supervise Experience Coordinators
Hire/Manage all Experience Coordinators
Independently make decisions related to high level customer service
Maintain cleanliness and organization of the studio
Enforce studio policies and procedures
Schedule and participate in networking/community events and studio promotions
Strategically manage marketing campaigns to generate leads for the studio
Any other duties as assigned

Qualification

Fitness sales experienceManagement experienceData managementCommunication skillsComputer proficiencyInterpersonal skillsOrganizational skillsAttention to detailWriting skillsProblem-solving

Required

2+ years of fitness sales or relevant sales experience
Confident in generating personal sales and supervising Sales Reps
Ability to manage and drive multiple revenue streams including memberships and retail
Must have excellent communication and strong interpersonal skills in person and over the phone
Must be solution-based and results oriented, competitive spirit
Ability to recognize areas of improvement and make changes using good judgment
An affinity and passion for fitness
Solid writing and grammar skills
Highly organized, proficient in data management, ability to prioritize and meet deadlines
Professional, punctual, reliable and neat and organized
Strong attention to detail and accuracy
Trustworthy and ability to handle confidential information
Ability to work harmoniously with co-workers, clients and the general public
Proficiency with computers and Studio software
This is a part-time position. Candidate must be able to work a flexible schedule with nights and weekend availability

Preferred

Previous management or supervisory experience
College Degree

Benefits

Complimentary Fitness Membership while employed
Employee Retail Discounts

Company

Club Pilates

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Club Pilates of Sandy, Utah offers life-changing pilates training at affordable prices.

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
TPG Growth
2017-09-01Acquired
2017-05-04Private Equity

Leadership Team

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Andrea LaRondelle
Owner
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Company data provided by crunchbase