Lexus ยท 3 months ago
Delivery/Technology Specialist
Lexus is part of the New Country Motor Cars Group, which is dedicated to providing exceptional service and community involvement. They are seeking a Delivery Specialist who will ensure that vehicles are properly prepared for delivery, master product knowledge, and personalize the delivery experience for customers.
AutomotiveCar SharingTransportation
Responsibilities
Ensuring that the pre-delivery has been properly performed and the vehicle is ready for the guest
Setting a proper expectation for the length of delivery
Mastering all vehicle product knowledge prior to delivery for the customer
Personalizing the vehicle delivery to the customer's needs
Delivering an exceptional Lexus experience
Overseeing the guest's first real interaction with their new car
Utilizing all resources and applications to assist in product information support
Providing smooth transition to the Delivery Specialist for future needed information or to resolve concerns
Maintaining a collection of product information and resources to assist in explanations
Following up with customers to ensure satisfaction with delivery and to build a long-term relationship
Qualification
Required
Strong, positive work ethic, and an interest in a long-term position
Professional appearance and impeccable professional integrity
Valid drivers license & clean driving record
Preferred
Customer Service and Technology Experience a plus
Benefits
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Family owned and operated
Long term job security
Company
Lexus
Lexus, an automotive company, is a division of Toyota Motor Sales, U.S.A., a wholly owned subsidiary of Toyota Motor Corporation.
Funding
Current Stage
Late StageLeadership Team
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