FASTSIGNS Boca Raton · 3 months ago
Visual Communications Assistant
FASTSIGNS Boca Raton is a part of a large network of independently owned locations that offers competitive pay and ongoing training opportunities. The Visual Communications Assistant supports the Center Manager in daily operations, handles customer inquiries, assists with sales, and maintains store appearance.
Printing
Responsibilities
Answer the phone and direct callers to the appropriate individual
Copy and file documents, work orders, estimates, invoices, etc., as needed
Assist the sales team as needed (i.e.: by contacting customers when orders are ready for pickup, labeling and mailing marketing materials and follow-up letters when requested, delivering orders when needed, making competitive “shopping” calls, etc.)
Maintain store appearance by vacuuming, emptying trash cans, cleaning counters and windows, straightening showroom, update in-store merchandising and keeping area neat
Assist accounting by printing and calling the aging report customers, printing and mailing statements, making bank runs, and if requested, posting checks
Order and manage office supplies; make sure departmental needs are met, that postage meter has postage, copier and FAX machine have paper, etc
Assist Visual Communications Expert as needed (i.e.: contact vendors for pricing, shipping updates, minor project management, estimate follow-up, and customer services needs)
Serve as a production backup when needed
Input data, fax, mail, copy and file. Manage incoming emails and redirect to appropriate staff member
Participate in and practice the FASTSIGNS sales mentality of “Everybody Sells”. Constantly be looking for sales opportunities for the center
Serve as a backup for answering the phone if the franchise partner, manager and sales/service employees are busy assisting other customers
Assist at the front counter as needed
Understand the sales process enough to consult with customers to determine project needs and solutions
Qualification
Required
Assist the Center Manager/Franchise Partner in the administration of daily center operations
Answer the phone and direct callers to the appropriate individual
Copy and file documents, work orders, estimates, invoices, etc., as needed
Assist the sales team as needed (i.e.: by contacting customers when orders are ready for pickup, labeling and mailing marketing materials and follow-up letters when requested, delivering orders when needed, making competitive 'shopping' calls, etc.)
Maintain store appearance by vacuuming, emptying trash cans, cleaning counters and windows, straightening showroom, update in-store merchandising and keeping area neat
Assist accounting by printing and calling the aging report customers, printing and mailing statements, making bank runs, and if requested, posting checks
Order and manage office supplies; make sure departmental needs are met, that postage meter has postage, copier and FAX machine have paper, etc
Assist Visual Communications Expert as needed (i.e.: contact vendors for pricing, shipping updates, minor project management, estimate follow-up, and customer services needs)
Serve as a production backup when needed
Input data, fax, mail, copy and file. Manage incoming emails and redirect to appropriate staff member
Participate in and practice the FASTSIGNS sales mentality of 'Everybody Sells'
Constantly be looking for sales opportunities for the center
Serve as a backup for answering the phone if the franchise partner, manager and sales/service employees are busy assisting other customers
Assist at the front counter as needed
Understand the sales process enough to consult with customers to determine project needs and solutions
Benefits
Competitive pay
Ongoing training opportunities