Director, Experience & Merchandising jobs in United States
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Justrite Safety Group · 2 hours ago

Director, Experience & Merchandising

Justrite Safety Group is a dynamic organization dedicated to protecting people, property, and the planet through advanced industrial safety solutions. The Director, Experience & Merchandising will shape the digital experience and merchandising strategy across ecommerce sites, leading a cross-functional team to enhance customer engagement and drive revenue growth.

ChemicalManufacturingPublic SafetyRetail
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H1B Sponsor Likelynote

Responsibilities

Set the merchandising and UX vision for JSG ecommerce sites, ensuring they are engaging, high-performing, and conversion-optimized
Lead and mentor a cross-functional team of UX designers, merchandisers, and product content specialists, fostering innovation, collaboration, and excellence
Build and manage website roadmaps that drive engagement, strengthen brand leadership in compliance & safety, enrich products, improve merchandising and boost conversions
Champion user-centered design principles, ensuring all web projects are rooted in brand standards, usability best practices, accessibility (WCAG), responsiveness and data-driven insights- partner with Martech on quality, best-in-class technical executions
Drive continual optimization through a defined calendar of structured A/B testing, personalization strategies, and AI-driven insights to enhance SEO, AEO and GEO, content discoverability, and customer journeys
Own digital merchandising strategy across navigation, taxonomy, category pages, search, and product presentation to improve engagement, brand affinity, customer path-to-purchase and conversion rates
Collaborate with BU marketing and product, and to ensure all products are launched, enriched, and presented in a way that builds product knowledge and affinity
Define, prioritize, and execute product and experience roadmaps, balancing customer needs, business goals, and technical feasibility
Leverage analytics, customer journey mapping, and usability testing to continuously identify opportunities for improvement and innovation
Manage key vendor relationships and growth projects, ensuring scalable, secure, and efficient ecommerce technologies are implemented and optimized

Qualification

Digital commerce leadershipE-commerce strategyA/B testingEnterprise commerce platformsData analyticsOrganizedGoal-drivenCreative approachCollaborative team player

Required

7–10+ years of experience as a leader in digital commerce with a focus on e-commerce and customer acquisition & loyalty
5+ years of experience creating, implementing and running large scale campaigns
3+ year of experience developing and implementing A/B testing and personalization programs
Enterprise commerce platform experience (ex Adobe Commerce, Shopify, SAP Commerce Cloud, etc)
Demonstrated revenue growth for a nationwide B2B commerce brand
Experience building and owning data & analytics in a digital setting

Preferred

Goal-driven, self-starter
Creative, user-focused approach
Collaborative team player
Organized

Benefits

Comprehensive medical, dental, and vision coverage
Flexible hours and alternative work arrangements designed to support a healthy work-life balance
401K plan, complete with a company match
Company-paid short and long-term disability insurance
Generous paid time off
Personal days
Robust employee wellness program

Company

Justrite Safety Group

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Justrite Safety Group (JSG) manufactures and provides industrial safety solutions.

H1B Sponsorship

Justrite Safety Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Ankush Kumar
Chief Executive Officer and President
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Tom Grooms
Chief Technology Officer
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Company data provided by crunchbase