Crane 1 Services · 3 months ago
Inspection Coordinator
Detroit, MI
Contract
Onsite
Entry Level
$25/hr - $28/hr
1+ years expCrane 1 Services is a leader in overhead crane inspection and service, seeking an Inspection Coordinator to support their service operations team. This role involves scheduling and managing customer crane inspection activities to ensure compliance with safety standards and exceptional customer service.
IndustrialService Industry
Responsibilities
Schedule and coordinate inspection appointments for overhead cranes and lifting equipment, ensuring timely completion and minimal customer disruption
Communicate with customers to confirm inspection dates, provide necessary documentation, and respond to scheduling inquiries
Dispatch field technicians based on skill set, availability, and geographic location to maximize efficiency
Review inspection reports for accuracy and completeness before final submission to customers
Track open inspection deficiencies and coordinate follow-up quotes or repair work with the sales and service teams
Maintain inspection records in company systems (CRM/ERP) and ensure compliance with OSHA, CMAA, and ASME standards
Support invoicing and billing processes by verifying completed inspections and work orders
Collaborate with Service Managers and Sales Representatives to forecast inspection schedules, renew contracts, and identify new opportunities
Monitor inspection expirations to proactively contact customers for re-inspections and maintain consistent compliance programs
Qualification
Required
High school diploma or equivalent required; associate's degree or technical background preferred
1–3 years of experience in service coordination, scheduling, or administrative support (industrial, construction, or mechanical service industry preferred)
Strong organizational and multitasking skills with the ability to manage competing priorities
Excellent communication and customer service skills, both verbal and written
Proficiency with Microsoft Office Suite and service management software (e.g., Salesforce, ServiceMax, or similar CRM/ERP tools)
Basic understanding of OSHA and safety compliance related to overhead lifting equipment a plus
Preferred
associate's degree or technical background
experience in service coordination, scheduling, or administrative support (industrial, construction, or mechanical service industry)
Basic understanding of OSHA and safety compliance related to overhead lifting equipment
Benefits
Competitive pay, benefits, and advancement opportunities.
Company
Crane 1 Services
Crane 1 Services is a provider of overhead crane and hoist services and equipment, in partnership with management.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-08-16Acquired
Leadership Team
Thomas Boscher
President and Chief Executive Officer, Board Member
Company data provided by crunchbase