Customer Care Internship jobs in United States
cer-icon
Apply on Employer Site
company-logo

Regal Rexnord · 1 week ago

Customer Care Internship

positionMilwaukee, WI
timeInternship
remoteOnsite
seniorityIntern
workcardStart in 2026 Summer

Regal Rexnord is a publicly held global industrial manufacturer, and they are seeking a Customer Care Intern to support their Global Customer Care team. The internship program aims to provide students with real-world experience and hands-on assignments to develop functional expertise in customer care, marketing, and training functions.

AgricultureAutomotiveCommercialMachinery ManufacturingManufacturing
check
H1B Sponsor Likelynote

Responsibilities

Assist with scheduling and adherence tracking across support channels using Salesforce and Work Force Management (WFM) tools
Monitor Salesforce case flow and escalate stagnant or unassigned cases to ensure timely resolution
Support basic quality reviews (Case, Phone & Order) and help identify performance gaps or training needs through data analysis
Collaborate with Customer Care Supervisors to reinforce SOPs and implement corrective actions
Participate in team huddles and planning sessions to align workforce strategies with service goals
Help run simulations to estimate resource needs for SLA/KPI fulfillment
Support ad hoc staffing requests for Customer Care initiatives
Contribute to service delivery improvements by demonstrating a customer-first mindset

Qualification

SalesforcePower BIOracleSAPMicrosoft Office SuiteAnalytical skillsCustomer service experienceProblem-solving skillsCommunication skillsTeam collaborationProject management experience

Required

Currently enrolled in a Bachelor's degree program with a Business Administration, Marketing or related major
GPA of 3.2 or higher
Strong analytical and problem-solving skills
Excellent verbal and written communication skills
Proficient with Microsoft Office Suite or related software
Ability to take direction well and work independently
Passion for creating a work culture where everyone thrives
Self-starter and idea generator
Desire to learn and contribute
Ability to work on cross functional teams
Proven capability to manage multiple priorities and handle yourself professionally

Preferred

Previous experience with customer service or project management is a plus
Experience with Power BI, Salesforce, Oracle &/or SAP a plus

Company

Regal Rexnord

twittertwittertwitter
Glassdoor3.3
company-logo
Regal Rexnord is a manufacturer of airflow, motion control, and power transmission for commercial, industrial and residential settings.
dateFounded in 1955
location
Beloit, Wisconsin, USA
people-size10001+ employees
web-link
https://www.regalrexnord.com

H1B Sponsorship

Regal Rexnord has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (41)
2023 (29)
2022 (29)

Funding

Current Stage
Public Company
Total Funding
$4.7B
2023-01-09Post Ipo Debt· $4.7B
2018-12-05Acquired
2010-09-24IPO

Leadership Team

leader-logo
Louis Pinkham
CEO
linkedin
leader-logo
Kevin Stack
CFO - Industrial Segment
linkedin

Recent News

MarketScreener
Regal Rexnord enters third amended and restated credit agreement - SEC filing
2025-11-26
PR Newswire
Regal Rexnord To Present At The Baird Global Industrial Conference
2025-11-11
PR Newswire
Sitecore Unveils SitecoreAI, Ushering in the AI-First Era of Digital Experience
2025-11-04
Company data provided by crunchbase