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ICF · 3 months ago

Account Manager, HVAC Midstream

Indianapolis, IN

Full-time

Hybrid

Entry, Mid Level

$61K/yr - $103K/yr

2+ years exp

ICF is a global advisory and technology services provider, and they are seeking an Account Manager for their HVAC Midstream Programs. The role involves developing and maintaining relationships with key stakeholders in the HVAC supply chain, managing a pipeline of projects, and supporting program operations to achieve participation goals.

ConsultingInformation TechnologyProfessional Services

Responsibilities

Develop and maintain relationships across multiple organizational layers — from executive leadership and territory managers to branch managers, sales teams, and counter staff — as well as with local, regional, and national manufacturers, distributors, and contractors to support program participation

Maintain ongoing communication with distributors and contractors to assess needs, answer questions, pre-qualify equipment, support application submissions and corrections, and provide sales and pipeline insights to inform client forecasting — effectively serving as an extension of their staff

Track and report on outreach activities, including savings, application submissions, and pipeline projects, as well as strategies and outcomes tied to program goals. Prepare regular status reports to document performance, participation, and pipeline progress

Oversee the distributor enrollment process, ensuring completion and accuracy of all paperwork and documentation

Prepare and present program requirements and training sessions for distributor and contractor groups

Promote program awareness and participation at trade shows, industry and stakeholder events, supply house counter days, and through ride-alongs with sales teams

Contribute to the application review process, including helping with submission, resolving flawed applications and delivering rebate disbursement reports

Use distributor dashboards to prepare scorecards and meet monthly with participating distributors to review results

Conduct field QA/QC. Review and analyze QA/QC data for projects reported to client

Research and analyze market technologies and equipment for midstream programs, including reviewing distributor websites, identifying eligible equipment, and matching products against program qualifying lists

Assist program manager with the development and implementation of promotional strategies

Must have a reliable vehicle for local travel. Requirements are between 30% to 70% of the time. (reimbursement for mileage provided)

Qualification

HVAC energy efficient technologiesSalesAccount managementData analysisBusiness development experienceClient engagementCRM proficiencyRelationship managementMarket researchQuality controlField QA/QCPromotional strategy developmentMechanical distribution experienceMS Office proficiencyCommunication skillsTeam collaborationProblem-solving skillsPresentation skills

Required

Bachelor's Degree (Business, Communications, Energy, Building Sciences or related disciplines) (candidates can substitute one year of experience for each year of education)

2+ years of outside sales, business development experience, client engagement and/or related experience

Must have a valid driver's license and successfully pass a Motor Vehicle Records (MVR) check

Preferred

Industry outside sales and/or business development experience or related work experience

Experience selling and managing accounts in HVAC equipment supply chains

Experience managing successful energy efficiency opportunities, with specific expertise working with any of the following: contractors, distributors, real estate, government, or commercial business customers

Proficiency in developing and/or implementing data collection, tracking and reporting processes (i.e. customer relationship management (CRM) efforts)

Experienced in mechanical, building material or electrical equipment distribution and sales with established relationships

Ability to work with all levels of internal employees, as well as outside clients and vendors

Proficiency in MS Office Applications (Dynamics, Word, Outlook, Excel)