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Agile Defense · 3 months ago

Field Service Technician/Engineer III

China Lake, CA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Agile Defense is dedicated to providing adaptive innovation to support critical missions. The Engineering Technician III role involves establishing and maintaining telecommunications systems while supervising junior technicians and ensuring compliance with industry standards.

Information ServicesInformation TechnologySoftware

Growth Opportunities

No H1B

Security Clearance Required

Responsibilities

Establishes communications systems by installing, operating, and maintaining voice and data telecommunications network circuits and equipment. Also responsible for supervising Jr Technicians and Laborers

Plans network installations by studying customer orders, plans, manuals, and technical specifications; ordering and gathering equipment, supplies, materials, and tools, assessing installation site; preparing an installation diagram

Establishes voice and data networks by running, pulling, terminating, and splicing cables; installing telecommunications equipment, routers, switches, multiplexors, and cable trays; building ironwork and ladder racks; establishing connections; programming features; establishing connections and integrations; following industry standards; activating remote access tools; coordinating with contractors

Verifies service by testing circuits, equipment, and alarms; identifying, correcting, or escalating problems

Documents network by labeling and routing equipment and cables; recording configuration diagrams and specifications

Maintains network by troubleshooting and repairing outages; testing network back-up procedures; updating documentation

Maintains customer rapport by listening to and resolving concerns; answering questions

Maintains safe work environment by following codes, standards, and legal regulations

Updates job knowledge by participating in educational opportunities; reading technical publications

Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments