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ICP Group · 3 months ago

Sr. Business Analyst, Syspro ERP

United States

Full-time

Remote

Mid, Senior Level

3+ years exp

ICP Group is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants. They are seeking a Senior Business Analyst-Syspro ERP to oversee and enhance their ERP and warehouse management systems, focusing on improving operational processes and collaborating with business leaders to drive positive changes.

ChemicalConstruction

Responsibilities

Serve as the primary contact for Syspro and Translution WMS, engaging end users to understand their processes, challenges, and goals

Provide second-level support for Syspro ERP and Translution WMS, ensuring timely and effective issue resolution

Partner with stakeholders to analyze and implement new system modules, integrations, and process improvements

Act as a liaison between end users and technical teams, translating business needs into actionable Syspro and WMS configurations and solutions

Manage and support Syspro ERP and Translution WMS, ensuring optimal system performance and alignment with business objectives

Develop, test, and implement patches and upgrades, working closely with end users to minimize disruptions

Configure and support both new and existing Syspro ERP and Translution WMS modules and integrations to meet evolving business needs

Own problems through to final resolution, ensuring quality in all deliverables

Drive continuous improvement by identifying opportunities to enhance business processes and increase operational efficiencies in ERP and WMS workflows

Collaborate with project teams to gather requirements and configure Syspro and Translution WMS to meet business objectives

Develop and execute comprehensive test plans to ensure the quality and effectiveness of project deliverables

Support end users by providing training, troubleshooting, and day-to-day guidance on Syspro and Translution WMS functionality

Foster user adoption by demonstrating how Syspro and WMS can streamline workflows and add value to their roles

Assist in identifying training needs and delivering tailored sessions to ensure proficiency with ERP and WMS systems

Manage and support Syspro and Translution WMS system upgrades, working closely with project teams to implement business requirements

Assist in identifying and quantifying project risks and opportunities, ensuring smooth delivery of projects

Coordinate with external vendors for ERP and WMS system enhancements, ensuring timely delivery and quality outcomes

Facilitate smooth transitions to new functionalities by providing post-implementation support and training to end users

Perform additional duties based on company needs and employee capabilities, contributing to overall business success

Ensure reasonable accommodation is made to support individuals with disabilities in performing essential functions

Qualification

Syspro ERPTranslution WMSSQLVB.NETProject ManagementAnalytical SkillsTraining SkillsCommunication SkillsProblem-SolvingAttention to Detail

Required

Bachelor's degree in business administration, Information Systems, or a related field

3+ years of experience working with ERP systems, preferably Syspro, and warehouse management solutions such as Translution WMS

Proficiency with database query languages such as SQL and programming languages like VB.NET

Strong understanding of ERP and WMS architecture, including modules, workflows, and integrations

Experience with Translution WMS functionalities, including inventory control, warehouse automation, and real-time data tracking

Proficient in Microsoft Word and Excel, with the ability to analyze and present data effectively

Experience creating, implementing, and managing user permissions policies to maintain system integrity

Exceptional oral and written communication skills, with the ability to explain technical concepts in user-friendly terms

Proven ability to collaborate with end users across various roles and departments, providing coaching and training as needed

Experience developing end-user documentation and training materials to support adoption and proficiency

Strong problem-solving and analytical skills, with the ability to address complex challenges effectively

Demonstrated ethical conduct and attention to detail in all aspects of work

Experience planning and organizing projects to ensure timely delivery and alignment with Ownership and accountability for assigned tasks and responsibilities

Proactive and solutions-oriented approach to improving business processes and user experience

Commitment to maintaining Syspro ERP and Translution WMS reliability and adherence to best practices