Good Shepherd Services · 3 months ago
Director for Learning and Development
New York, NY
Full-time
Hybrid
Lead/Staff, Director/Executive
$110K/yr - $120K/yr
5+ years expGood Shepherd Services is a leading organization committed to being a learning organization. They are seeking a Director for Learning and Development to guide their learning initiatives, oversee training programs, and ensure alignment with the agency's strategic goals.
CharityConsultingNon Profit
Responsibilities
Connect a strategic vision of departmental goals to the agency strategic plan
Supervise a dynamic team of Learning & Development Department staff; currently five staff – a LMS Coordinator, a Senior Learning and Development Coordinator, and 3 Learning and Development Coordinators
Find and share external best practices with program leadership, HR and L&D and Mission and Learning colleagues
Serve as a leader on the Mission and Learning team
Participate in Mission and Learning leadership team meetings
Engage in ongoing training needs assessment and development of responsive learning pathways for each major program area, leveraging e-learning, hybrid, on-site localized training
Oversee delivery of day-to-day learning and development offerings; ensure they are aligned with multiple criteria, including department goals, program needs, required trainings, and the agency strategic plan
Leverage other free or low-cost training opportunities across the city, such as the ACS Workforce Institute and COFCCA
Collaborate with the Chief of Mission and Learning Officer and Assistant Director of Organization Development to provide training that aligns with agency belonging and inclusion efforts
Convene a Curriculum & Content committee that includes mental health and well-being, belonging and inclusion, and the L&D team to ensure training and curriculum aligns that meets twice per year
Translate organizational and programmatic needs into integrated learning and development plans that takes into consideration functional and professional skills, career development actions, and funder and governing body requirements
Create innovative approaches to learning and talent development challenges that look beyond conventional wisdom to create impactful change
Develop online, hybrid, and face-to-face workshops around program needs
Identify and manage multiple vendors, as well as internal and external consultants, to assist in program design and execution, including Cornerstone and LMS management
Manage the LMS system; create curriculums/playlists for the different programs around compliance and regulatory trainings; use version control to manage multiple iterations of learning content
Oversee consistent, high-quality communication and marketing materials that highlight learning and development opportunities
Engage with department members to enhance productivity, collaboration, and clarity of communication
Facilitate online, hybrid, and face-to-face workshops as needed
Partner with staff to respond strategically to audits and reporting requests from external partners and within the agency; this includes ACS reporting, MMC reporting, program compliance reporting
Develop reporting systems that meet the regulatory and management needs across a broad array of GSS programs
Oversee L&D compliance and accreditation responsibilities
Work on projects and opportunities as organizational needs emerge
Qualification
Required
Bachelor's degree in organizational development, adult learning, social work or related field or 5 years' experience in learning and development required
You are an accomplished adult learning theories practitioner
You have significant experience with instructional design, including the ADDIE and SAM models
You are culturally competent, emotionally intelligent, and have strong interpersonal skills
You are a street-smart critical thinker who asks insightful questions
You have advanced project management and strategic program development skills
You are highly flexible, can course-correct, take risks, and enthusiastically embrace change
You are a dynamic communicator in online, hybrid, and face-to-face venues
You are a fabulous team builder with exceptional leadership skills and a coaching mindset
You have a passion for GSS' mission and values, belonging and inclusion, and community-building
You work from strength-based, youth and family development, and trauma-informed perspectives
You see the bigger picture and get to the heart of the matter
Preferred
Experience with learning management systems preferred, especially Cornerstone
Experience in social services strongly preferred
Strong expertise in developing, editing, and collaborating on content Microsoft 365, Teams, SharePoint, and Office
Experience with Asana
Company
Good Shepherd Services
Good Shepherd Services provides social services and support for children, youth and women from vulnerable communities.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Diana Noriega
Chief Anti-Racism and Equity Officer
Elizabeth Garcia
Chief Program Officer, Community Based Programs
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