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AirGarage · 3 months ago

City Operations Manager (Atlanta)

Atlanta, GA

Full-time

Onsite

Mid Level

$60K/yr - $70K/yr

AirGarage is a company focused on revolutionizing parking real estate through technology. The City Operations Manager will oversee operational and financial performance across the city, ensuring smooth operations and maximizing revenue potential.

InternetOnline PortalsParkingPaymentsReal EstateSoftwareTransportation

Comp. & Benefits

Responsibilities

Develop, implement, and iterate on pricing strategies for your cities portfolio

Continuously evaluate trends and competitor rates to maximize revenue

Keep track of events happening in the market to ensure your locations are priced competitively at peak times

Go out and find revenue opportunities through business development (i.e. walking into local businesses to pitch partnerships)

Ensure our properties look great and run smoothly through managing partnerships with third party vendors for routine (and not routine) services like cleaning, maintenance, wifi-installation, and more

Own the physical appearance and day to day operations of all parking facilities in your region

Proactively identify & resolve issues impacting facility performance

Manage and coordinate enterprise event rentals and lot closures

Organize and manage the oversight of event operations

Manage the Space Force, our fleet of contract and employee enforcers across the city

Manage and grow a team of part-time Space Force employees used to staff local events

Create and manage the schedule of the part-time Space Force employees

Grow and develop the part-time Space Force employee program in order to help optimize revenue across our locations in your market

Qualification

Operations experiencePricing strategiesRevenue optimizationVendor managementCustomer serviceTeam buildingMulti-taskingProblem solvingCommunication skills

Required

Operations experience at a fast growing start up or in the real estate industry

Ability to seek out improvement opportunities and create an environment of idea sharing and creative problem solving

Strong customer service mindset as you will be interacting with our property owners

Ability to be approachable and facilitate coaching conversations with employees and managers

Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude)

Ability to encourage open expression of ideas and opinions

Excellent team building and interpersonal skills

Ability to work independently and multi-task

Ability to communicate professionally and effectively with all levels of the organization

Ability to interpret policies, procedures, and standard business practices

Demonstrates a sense of urgency and timeliness

Preferred

Parking experience is a bonus but not required

Benefits

Health insurance: We offer health insurance and currently cover 85% of the cost of medical plans for the primary employee and 50% of the cost of plans for dependents.

Parental Leave: We offer 12 weeks of fully paid parental leave to all parents to bond with a newly born, adopted, or fostered child. The 12 weeks can be taken as a continuous leave or intermittently over the first 18 months of the child's life.

Home office setup: Get a laptop + additional equipment needed to set you up for success.

Time to recharge: We have an unlimited PTO policy with a minimum requirement of 10 days per year.

401k: Make financial planning right for you with a 401k retirement savings program.

Team Off-sites: ~2 times per year our team comes together for a full week in places like Tahoe, Puerto Vallarta, San Diego, and Austin.

BookGarage: Our team loves to learn and grow together so join us for our optional recurring book club.

Room to grow: Our team will be orders of magnitude larger within a few years, as a part of our foundational team you'll have opportunities to grow with us.

Transform our cities: The opportunity to change the way that the world thinks about real estate use in our cities.

Work with a diverse team: At AirGarage, we've always been committed to building a thriving team that represents the communities we serve. Our team is currently 40% female and 30%+ from underrepresented communities.