ICE · 3 hours ago
Director, Product Management
Pleasanton, CA
Full-time
Onsite
Senior Level, Lead/Staff
$140K/yr - $270K/yr
10+ years expICE is a company focused on digital consumer interfaces in the mortgage industry. The Director of Product Management will drive the vision and strategy for ICE’s Customer Acquisition Suite, collaborating with cross-functional teams to enhance borrower engagement and improve lender efficiency.
E-CommerceFashionJewelryMarketplace
Hiring Manager
David Campbell
Responsibilities
Define and evolve the long-term product strategy for our mortgage ICE Customer Acquisition Suite (ICAS) to meet market demand, regulatory changes, and customer needs. Near term focus will be driving POS enhancements and increased integration into Encompass based workflow
Leverage deep understanding of the mortgage industry particularly within Originations—including borrower behavior, lender workflows, and compliance—to shape ICAS direction
Partner with marketing, sales, customer success and finance to develop and execute effective launch strategies, messaging, and value positioning
Own the performance and growth of the full product line, including pricing, packaging, and bundling strategies
Analyze competitor offerings and market trends to identify gaps and opportunities for innovation and differentiation
Act as a trusted advisor and advocate to the customer internally and externally, and act as a strategic advisor to ICE Mortgage Technology and ICE’s executive team
Qualification
Required
10+ years of experience in product strategy or product management, with at least 3 years of experience in digital lending
Knowledge of consumer finance, and with a particular emphasis on mortgage origination workflows, borrower experiences, and regulatory environment
Proven leadership in defining and launching SaaS products at scale
Experience working with enterprise lenders and financial institutions
Strong communication, analytical, and executive influencing skills
Bachelor's degree required; MBA or advanced degree preferred
Preferred
Previous leadership role in a mortgage POS or LOS platform company (e.g., Blend, Roostify, SimpleNexus)
Experience driving user acquisition and engagement strategies in financial services tech
Familiarity with Encompass partner ecosystems and integrations (e.g., CRM, underwriting, document management)
Benefits
Healthcare coverage (medical, dental and vision)
A 401(k) plan
Life insurance
Time off
Paid leave for qualifying circumstances
Company
ICE
We are building the largest jewelry marketplace.
10001+ employees
H1B Sponsorship
ICE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$49MKey Investors
Polaris Partners
2017-12-07Acquired
2016-03-15Series Unknown
2015-07-01Seed· $2M
Leadership Team
Joseph Albert
Chief Technology Officer
David Farrell
Chief Operating Officer, ICE Futures U.S.
Recent News
Business News Americas
2025-12-18
2025-10-28
Company data provided by crunchbase