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Westcor Land Title Insurance Company® · 3 months ago

ResWare Administrator - Grid151

Plymouth Meeting, PA

Full-time

Onsite

Mid Level

Westcor Land Title Insurance Company® is seeking a ResWare Administrator to support their operational management. The role involves creating and modifying action workflows, maintaining the Resware system, and training staff to ensure proper usage of the software.

FinanceFinancial ServicesInsurance

Responsibilities

Work with operational management to create, modify, and document action workflows according to state/county/client requirements

Creating and maintaining Resware action lists

Working with current, experienced IT staff to maintain system

Communicating with Qualia and third-party support vendors as needed

Training and monitoring staff to ensure that Resware is used properly

Create, add, and revise document templates according to operational needs

Map documents in ResWare to the appropriate points

Create new clients and add their corresponding product types

Create custom integrations

Grant portal access and manage internal/external user access as well as role rights

Map internal documents to work in XML format

Map title premiums, underwriting documents, and rates

Identify, communicate, and resolve technical issues within ResWare

Monitor system performance and troubleshoot issues

Assist in pre-sales product demonstrations, provide assistance in scoping projects or developing proposals

Develop project plans and ensure that implementations are completed on time and meets client expectations

Coordinate the exchange of information among departments on the required deployment activities and processes to ensure successful deployments, supporting the cascade of knowledge and skills

Use interpersonal skills to leverage relationships to drive implementation activities

Performs other duties and projects as assigned

Qualification

Resware AdministrationProject ManagementTitle Insurance KnowledgeSQL ExperienceAnalytical SkillsCommunication SkillsProblem-Solving SkillsOrganizational Skills

Required

Prior experience in a Resware Administrator Role

Project Management skills utilizing analytical and problem-solving skills

Knowledge of title insurance or escrow closings

Basic knowledge of network infrastructure (switching and routing) a plus

SQL experience a plus

Work under general supervision

Bachelor's Degree, preferred

Preferred

Strong communication skills, with the ability to clearly and concisely present issues, ideas and recommendations in verbal, written and presentation formats

Highly motivated, inquisitive, self-started with the ability to multi-task and effectively manage priorities to meet deadlines in a fast-paced environment

Strong attention to detail, excellent organizational skills, ability to manage multiple projects and the capacity to work under pressure and tight deadlines

Capable of generating a high degree of respect and trust to develop, maintain strong relationships with business partners across all levels of stakeholders

Benefits

Health, dental, and vision benefits

Employer-paid disability and life insurance

Flexible spending accounts

401K with company match

Paid time off and company-paid holidays

Wellness Resources

Company

Westcor Land Title Insurance Company®

Westcor Land Title Insurance Company® is a leading top National title insurance underwriter that has emerged as a source of Local and National market expertise.

Founded in 1993